F5D7234-4 v4 Wireless G Router User Manual Rev1
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modem. If the “Modem” light on the Router is not lit after completing these
steps, please contact Belkin Technical Support.
4. Try shutting down and restarting your computer.
Problem:
• The Setup Assistant completed installation, but my web browser doesn’t work.
• I am unable to connect to the Internet. The Router’s “Modem” light is on and
the “Internet” light is blinking.
Solution:
If you cannot connect to the Internet, the “Modem” light is on, and the “Internet”
light is blinking, the problem may be that your connection type may not match
the ISP’s connection.
• If you have a “static IP address” connection, your ISP must assign you the IP
address, subnet mask, and gateway address. Please refer to the section
entitled “Alternate Setup Method” for details on changing this setting.
• If you have a “PPPoE” connection, your ISP will assign you a user name and
password and sometimes a service name. Make sure the Router connection
type is configured to PPPoE and the settings are entered properly. Please
refer to the section entitled “Alternate Setup Method” for details on changing
this setting.
• You may need to configure your Router to meet the specific requirements of
your ISP. To search our Knowledge Base for ISP-specific issues, go to:
http://web.belkin.com/support and type in “ISP”.
If you are still unable to access the Internet after verifying these settings, please
contact Belkin Technical Support.
Problem:
• The Setup Assistant completed, but my web browser doesn’t work.
• I am unable to connect to the Internet. The “Modem” light on my Router is
blinking and the “Internet” light is solid.
Solution:
If the “Modem” light is blinking and the “Internet” light is solid, but you are
unable to access the Internet, there may be third-party firewall software installed
on the computer attempting to access the Internet. Examples of third-party
firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal
Firewall, and Norton Personal Firewall.
If you do have firewall software installed on your computer, please make sure
that you properly configure it. You can determine if the firewall software is
preventing Internet access by temporarily turning it off. If, while the firewall is
disabled and Internet access works properly, you will need to change the
firewall settings to function properly when it is turned on.
