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• Make sure the mouse works when directly plugged into the computer.

Rebooting may be necessary when trying this.

• Try a different mouse.

When I switch from one port to another, mouse movement is 
completely erratic.

• Make sure you do not have more than one mouse driver installed. Make sure

that the driver is either for a standard PS/2 mouse or a Microsoft compatible
PS/2 mouse. 

• Make sure you do not have any mouse drivers loaded in your CONFIG.SYS or

AUTOEXEC.BAT files.

• Avoid moving the mouse or pressing the mouse button when switching ports

on the Switch.

• You can reset the mouse and resume proper mouse movement simply by

unplugging the mouse from the Switch and waiting 2–3 seconds before
plugging it in again.

General

My computer does not boot up when connected to the Switch, but works fine
when I connect the keyboard, video, and mouse directly to it.

• Make sure that the keyboard and mouse cables are connected tightly between

the Switch and the computer.

• Check that the keyboard and mouse cables are not crossed, i.e., make sure the

connectors are plugged into the correct ports.

TROUBLESHOOTING

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