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TROUBLESHOOTING, SUPPORT, AND WARRANTY
A disk I plugged into the USB port is not showing
up on my computer or in Memory Safe.
1. Is the light on over the USB port that the disk is plugged into?
If not, try unplugging and re-plugging the disk. Please check
that the USB connector is firmly plugged into the Router.
2. If your disk has an optional power supply, please use
it while the disk is attached to your Router.
3. The Router supports FAT16, FAT32-, or NTFS-
formatted disks. Disks in other formats will not appear
in the Finder (Mac OS X) or Windows Explorer.
A disk I plugged into the USB port is not coming
on or remains on only for a short time.
Some drives require more power than the Router’s USB
port provides. If your disk has an optional power supply,
please use it while the disk is attached to your Router.
A printer I plugged into the USB port is
not showing up on my computer.
1. Is the light on over the USB port that the printer is plugged into?
If not, try unplugging and re-plugging the printer. Please check
that the USB connector is firmly plugged into the Router.
2. To print to a printer attached to the Router, your
computer must have that printer’s driver installed.
Please check that the driver is installed.
3. The printer may not be set to auto-connect. Via the Belkin Router
Manager, open the USB Print and Storage Center. Check that the
printer appears in the list of available devices. View the properties
of the printer, and check that “auto-connect” is selected.
