40 / EN
Washing Machine / User’s Manual
Problem
Cause
Solution
Washing takes longer than
specified in the user manual.
(*)
Water pressure is low.
• Product waits until taking in adequate
amount of water to prevent poor
washing quality due to the decreased
amount of water. Therefore, the
washing time extends.
Voltage is low.
• Washing time is prolonged to avoid
poor washing results when the supply
voltage is low.
Input temperature of water is low.
• Required time to heat up the water
extends in cold seasons. Also, washing
time can be lengthened to avoid poor
washing results.
Number of rinses and/or amount of rinse water
have increased.
• Product increases the amount of rinse
water when good rinsing is needed
and adds an extra rinsing step if
necessary.
Excessive foam has occurred and automatic foam
absorption system has been activated due to too
much detergent usage.
• Use recommended amount of
detergent.
Programme time does not
countdown. (On models with
display) (*)
Timer may stop during water intake.
• Timer indicator will not countdown
until the product takes in adequate
amount of water. The product will
wait until there is sufficient amount
of water to avoid poor washing results
due to lack of water. Timer indicator
will resume countdown after this.
Timer may stop during heating step.
• Timer indicator will not countdown
until the product reaches the selected
temperature.
Timer may stop during spinning step.
• Automatic unbalanced load detection
system is activated due to the
unbalanced distribution of the laundry
in the product.
Programme time does not
countdown. (*)
There is unbalanced load in the product.
• Automatic unbalanced load detection
system is activated due to the
unbalanced distribution of the laundry
in the product.
Product does not switch to
spinning step. (*)
There is unbalanced load in the product.
• Automatic unbalanced load detection
system is activated due to the
unbalanced distribution of the laundry
in the product.
The product will not spin if water is not drained
completely.
• Check the filter and the draining hose.
Excessive foam has occurred and automatic foam
absorption system has been activated due to too
much detergent usage.
• Use recommended amount of
detergent.
