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EN / 49

Washing Machine / User’s Manual

13. Maintenance and cleaning

13.1 Cleaning the detergent drawer

 

NOTE

• Clean the detergent drawer at regular intervals (every 

4-5 washing cycles) as shown below in order to prevent 

accumulation of powder detergent in time.

• If more than normal amount of water and softener mixture 

starts to gather in the softener compartment, the siphon 

must be cleaned.

a)  Press the dotted point on the siphon in the softener compartment 

and pull and remove the detergent drawer towards yourself.

b)  Lift the rear part of the siphon to remove it as illustrated. 
c)  Wash the detergent drawer and the siphon with plenty of lukewarm 

water in a washbasin. In order to prevent the residues to contact 

your skin, clean it with an appropriate brush by wearing a pair of 

gloves.

d)  Place the siphon back into its seat securely after cleaning and insert 

the drawer back.

13.2 Cleaning the loading door

a)  After every washing check that no foreign substance is left in the 

drum.

b)  If the holes on the bellow shown in the figure are blocked, open the 

holes using a toothpick.

c)  Foreign metal substances will cause rust stains in the drum. Clean 

the stains on the drum surface by using cleaning agents for stainless 

steel. 

d)  Never use steel wool or wire wool. These will damage the painted, 

chromated and plastic surfaces.

13.3 Cleaning the body and control panel

a)  Wipe the body of the product with soapy water or non-corrosive 

mild gel detergents as necessary, and dry with a soft cloth.

b)  Use only a soft and damp cloth to clean the control panel.

Summary of Contents for WTE12744MGSTN

Page 1: ...Washing Machine User Manual WTE12744MGSTN 2820528817_EN 04 12 20 15 32 Document Number ...

Page 2: ...someone else give the user manual as well Follow all warnings and information in the user manual You can see the user s manual at www beko com Explanation of symbols DANGER A hazard with a high level of risk which if not avoided will result in death or serious injury WARNING A hazard with a medium level of risk which if not avoided will result in death or serious injury CAUTION A hazard with a low...

Page 3: ...stallation location 15 6 2 Removing packaging reinforcement 16 6 3 Removing transportation safety bolts 16 6 4 Connecting water supply 17 6 5 Connecting the water draining hose to the drain 18 6 6 Adjusting the feet 19 6 7 Electrical connection 20 7 Initial use 21 7 1 Drum cleaning 21 8 Preparing to wash 22 8 1 Sorting the laundry 22 8 2 Preparing laundry for washing 23 8 3 Loading and removing th...

Page 4: ...k Wash Setting Fast 41 10 4 Starting the programme 42 10 5 Programme steps 42 10 6 End of programme 43 11 Programme options 44 11 1 Setting the end time 44 11 1 1 Cancelling the end time setting 45 11 2 Switching the machine to standby mode and adding laundry 45 11 3 Cancelling the programme 46 12 Additional features 47 12 1 Activating and deactivating the audio warning 47 12 2 Loading door lock 4...

Page 5: ...d that they are supervised or trained on the safe usage of the product and the risks it brings out Childrenundertheageof8shouldbeprevented from accessing and tinkering with the product Cleaning and user maintenance works should not be performed by children unless they are supervised by someone Electrical products are dangerous for the children Use child lock to prevent children from intervening wi...

Page 6: ...the loading door to open the door and the lock mechanism may get damaged Never open the loading door or remove the filter while there is still water in the drum Otherwise risk of flooding and injury from hot water will occur The water supply and draining hoses must be securely fastened and remain undamaged WARNING DANGER 1 3 Electrical safety Do not operate faulty products until repaired by an Aut...

Page 7: ...micals for product cleaning or other purposes Do not step or stand on the product Do not place heavy objects on the product If you will place a dryer on to the washing machine secureitwiththesuitableconnection apparatus that you can obtain from the Authorised Service Agent Unplug the product turn the tap off and contactyourAuthorisedServiceAgentwithout tampering with the product if the product has...

Page 8: ...ect the environment and natural resources by recycling used products For children s safety cut the power cable and break the locking mechanism of the loading door so that it will be non functional before disposing of the product Compliance with RoHS Directive The product you have purchased complies with EU RoHS Directive 2011 65 EU It does not contain harmful and prohibited materials specified in ...

Page 9: ...mount recommended on the detergent package 3 Intended use a This product has been designed for domestic use b It is not suitable for commercial use and it must not be used for anything other than its intended use c Suitable for textile washable in washing machines d The manufacturer waives any responsibility arisen from incorrect usage or transportation e Do not wash the items such as carpets rugs...

Page 10: ...0 Washing Machine User s Manual 4 Your product 4 1 Overview 1 2 3 4 5 6 7 8 1 Power cable 2 Top panel 3 Control panel 4 Water discharge hose 5 Loading door 6 Filter cap 7 Adjustable feet 8 Detergent drawer ...

Page 11: ...2 Package contents Power cable Water discharge hose Transportation safety bolts Mains water inlet hose Liquid detergent container User manual Plastic plug group NOTE Figures in this manual are schematic and may not match the product exactly ...

Page 12: ...ment button 3 Temperature level adjustment button 4 Display 5 End Time adjustment button 6 Quick Wash setting button 7 On Off button 8 Start Pause button 9 Auxiliary function button 3 10 Auxiliary function button 2 11 Auxiliary function button 1 12 Programme selection lights 1 2 3 6 4 5 7 8 9 10 11 12 ...

Page 13: ... symbol 3 No water symbol 4 Programme follow up indicator 5 Quick wash indicator 6 Duration information 7 Auxiliary functions light 1 8 Auxiliary functions light 2 9 Delayed start enabled symbol 10 Door lock is engaged symbol 11 Child lock enabled symbol 12 Auxiliary functions light 3 13 Spin speed selection indicator ...

Page 14: ...50Hz Total current A 10 Total power W 2000 2350 Main model code 9815 Rinse Spin Drain Prewash Fast Fast Extra Rinse Extra Water Anti Crease Pet Hair Removal Rinse Hold No Water Drain Soaking Spin No Spin Tap Water Cold Steam Time Delay Night Modu Temperature Door Lock Child Lock On Off Start Pause Soil Level Add Garment AutoDose Liquid Detergent Selection Softener Selection Wash Downloaded Program...

Page 15: ...cation and electrical tap water and waste water installations at the place of installation is under customer s responsibility Refer to the nearest Authorised Service Agent for installation of the product after those preparations are complete Make sure that the water inlet and drain hoses as well as the power cable are not folded pinched or crushed while pushing the product into its place after ins...

Page 16: ...t the product backwards b Remove the packaging reinforcement by pulling the ribbon 6 3 Removing transportation safety bolts CAUTION Remove the transportation safety bolts before operating the product Otherwise the product will be damaged a Loosen all transportation safety bolts with an appropriate wrench until they turn freely b Remove transportation safety bolts by turning them gently ...

Page 17: ...ly procedure 6 4 Connecting water supply CAUTION The water supply pressure required to run the product is between 1 to 10 bars 0 1 1 MPa It is necessary to have 10 80 litres of water flowing from the fully open tap per minute Attach a pressure reducing valve if water pressure is higher Do not use old or used water inlet hoses on the new product It may cause stains on your laundry Do not plug the p...

Page 18: ... d Keep the taps closed when the product is not in use 6 5 Connecting the water draining hose to the drain CAUTION Attach the end of the drain hose directly to waste water drain washbasin or bathtub Do not contact the discharged water Risk of being burnt as the water may be hot Fix the water drain hose end completely to prevent risk of dislocation a Connect the water drain hose to a minimum height...

Page 19: ...uct f If the length of the hose is too short use it by adding an original extension hose Total length of the hose may not be longer than 3 2 m Otherwise the product may fail as it would take water in and out continuously 6 6 Adjusting the feet CAUTION Adjust feet so that the product will be balanced on the location it will be used Balance the machine by adjusting the feet Check for any play by pre...

Page 20: ...t is used without grounding in accordance with the local regulations If the current value of the fuse or breaker in the house is less than 16 Amps have a qualified electrician install a 16 Amp fuse Do not make connections via extension cables or multi plugs b Connection must comply with national regulations c The wiring for the electrical outlet circuit must be sufficient to meet the appliance req...

Page 21: ...ised Service Agents c Before starting the programme put 1 pouch of special drum cleaning agent if the special agent could not be supplied put max 1 teaspoon of max 100 g of powder anti limescale into the main wash detergent compartment If the anti limescale is in tablet form put only one tablet into the main wash compartment d Start the programme e Dry the inside of the bellow with a clean piece o...

Page 22: ...s Maximum 950 C 700 C 600 C 500 C 400 C 300 C Symbol s Drying symbols Suitable for dryer No ironing Sensitive delicate dry Do not dry with dryer Do not dry Do not dry clean DRYING Drying settings At any temperature At high temperature At medium temperature At low temperature Without heating Hang to dry Lay to dry Hang wet to dry Lay in shadow to dry Dry cleanable Iron IRON Dry or steam Iron at hig...

Page 23: ...operly before washing g Wash trousers and delicate laundry turned inside out h Laundry that are subjected to materials such as flour lime dust milk powder etc intensely must be shaken off before placing into the product 8 3 Loading and removing the laundry a Open the loading door b Do not pack laundry inside the product tightly c Push the loading door to close until you hear a locking sound d Take...

Page 24: ...hile the washing programme is running 8 4 3 Choosing the detergent type CAUTION Do not use soap powder Use only detergents manufactured specifically for washing machines NOTE Detergent type to be used depends on the washing programme fabric type and color a Use different detergents for coloured and white laundry b Wash your delicate clothes only with special detergents liquid detergent wool shampo...

Page 25: ... lost its fluidity dilute it with water before putting it in the detergent cup c When using gel detergent fill the detergent into this cup before starting the programme 2 2 8 4 6 If the product is equipped with a liquid detergent part a When you want to use liquid detergent press on the point shown to rotate the apparatus b The part that falls off will function as a barrier for the liquid detergen...

Page 26: ...ener and starch together c Use drum cleaning described in Initial use section after using starch 8 4 10 Using limescale remover a When required use limescale removers manufactured specifically for washing machines only 8 4 11 Using bleaches a Choose a programme with prewash Put bleach in prewash compartment while the product is taking water in at the start of prewash b Do not use bleaching agent a...

Page 27: ...recommended during washing process g Do not use more detergent than the recommended on the detergent packaging 8 6 Displayed Program Time You can see the programme duration on the display of your machine while selecting a programme Depending on the amount of laundry you have loaded into your machine foaming unbalanced load conditions fluctuations in power supply water pressure and program settings...

Page 28: ...On Off button the programme information set as default will be displayed 9 2 Programmes AquaTech Technology This technology replaces some of the intensive drum movements during the washing process with the power of water It provides faster washing that is also gentler to your laundry without compromising the washing performance A mix of water and detergent is sprayed from the top of the drum when ...

Page 29: ...livered thanks to the intense washing movement even though the programme duration will be significantly shorter When Quick Wash button is not pressed superior washing and rinsing performance will be delivered for your heavily soiled laundry Synthetics You can wash your synthetic laundry such as shirts blouses synthetic cotton blended fabrics etc in this programme When Quick Wash button is pressed ...

Page 30: ...ces eliminates the allergens or reduces the allergen content significantly in the ambient where allergy patients exist It aims to provide assurance that the products are tested scientifically or examined in a way to provide measurable results NOTE When this programme is selected the Steam Function gets activated Do not use liquid detergent if the product does not have a liquid detergent cup or liq...

Page 31: ...ng compartment Thus you can obtain the same performance as you obtain with normal washing in a much shorter period of time Usage life of your shirts increases Gentle Care You can wash your delicate clothes such as cotton synthetic blended knitwear or hosiery in this programme It washes with more delicate washing action Wash your clothes whose colour you want to preserve either at 20 degrees or by ...

Page 32: ...t are suitable for washing at high temperature and long time You can perform washing for 24 types of stain divided into 3 different groups that can be selected with the Quick Wash setting button Below you can see the stain groups that can be selected using the Quick Wash setting button Depending on the selected stain group a special washing programme for which duration of rinse hold washing action...

Page 33: ... the items apart from duvets such as carpets rugs and etc in the machine Permanent damage occurs in the machine Do not load more than 1 double fiber duvet 200 x 200 cm Do not wash your duvets pillows and etc that contain cotton in the machine Use this programme to wash your fiber duvets that bear machine washable tag Check that you have loaded the duvet correctly in order not to damage the machine...

Page 34: ...s on the garment label The maximum washing temperature in Automatic programme depending on the soiling level and laundry type is 60ºC Washing performance may not be at the desired level for heavily soiled whites and stubborn stains collar sock soil perspiration stain etc In this case it is recommended to select Cottons programme with prewash and set the temperature to 50 60 C Many types of clothin...

Page 35: ...ture range C Cottons 90 12 115 2 90 1400 Cold 90 60 12 115 2 20 1400 Cold 90 40 12 115 1 10 1400 Cold 90 20 12 115 0 60 1400 Cold 90 Cottons Eco 60 12 65 1 300 1400 Cold 60 60 6 51 0 780 1400 Cold 60 40 6 51 0 770 1400 Cold 60 Synthetics 60 5 80 1 55 1200 Cold 60 40 5 80 0 95 1200 Cold 60 Xpress 90 12 80 2 35 1400 Cold 90 60 12 80 1 25 1400 Cold 90 30 12 80 0 16 1400 Cold 90 Xpress Fast 30 2 42 0 ...

Page 36: ...he washing duration on the display of your machine while selecting a programme Depending on the amount of laundry you have loaded into your machine there may be a difference of 1 1 5 hours between the duration shown on the display and the actual duration of the wash cycle Duration will be automatically updated soon after the washing starts Auxiliary function selection modes can be changed by the m...

Page 37: ...he programme cannot be selected See Programme and consumption table Some programmes have auxiliary functions that must be operated simultaneously Those functions cannot be cancelled The frame of the auxiliary function will not be illuminated only inner area will be illuminated a Select the desired auxiliary functions before starting the programme b Light of the selected auxiliary function turns on...

Page 38: ...is not a Laundry washing programme It is a maintenance programme Do not run this programme when there are any objects in the machine If you try to do so the machine detects that there is a load inside and aborts the programme Press and hold the auxiliary function button 1 for 3 seconds to select the programme Use regularly once in every 1 2 months to clean the drum and provide the required hygiene...

Page 39: ...l be active in the subsequent washing cycles as well Child Lock Use Child Lock function to prevent children from tampering with the product Thus you can avoid any changes in a running programme NOTE You can switch on and off the product with On Off button when the Child Lock is active When you switch on the product again programme will resume from where it has stopped To activate the Child Lock a ...

Page 40: ...k to the beginning after Cold option and arrives at the highest temperature selectable according to the programme 60 800 2 30 10 2 Spin speed selection a Whenever a new programme is selected the recommended spin speed of the selected programme is displayed on the spin speed indicator b To decrease the spin speed press the Spin Speed Adjustment button Spin speed decreases gradually c Maximum speed ...

Page 41: ...nd the programme is completed No Spin Use this function if you do not want your clothes be spun at the end of the programme 10 3 Quick Wash Setting Fast 60 800 2 45 After selecting a programme you can press the Quick Wash setting key to shorten the programme duration For some programmes the duration can shorten by over 50 Despite this the washing performance is good thanks to the changed algorithm...

Page 42: ...The symbols below appear on programme follow up indicator after the programme starts Wash Rinse Spin End Anti creasing Once the relevant function has been selected this symbol becomes on and remains on until it is cancelled See Functions Programmes Selected by Pressing the Function Buttons for 3 Seconds 60 800 2 45 60 800 2 45 NOTE No Water symbol appears if water is not supplied to the product Pr...

Page 43: ...ou do not press any button for 10 minutes the product will turn off automatically Display and all indicators are turned off Completed programme steps will be displayed if you press On Off button b Remove your laundry c Switch off the product by pressing and holding the On Off button for 3 seconds d Close the tap connected to the product e Unplug the product ...

Page 44: ...s displayed If the End Time is adjusted End Time indicator is illuminated 60 800 9 30 60 800 9 30 b Open the loading door place the laundry and put detergent etc c Select the washing programme temperature spin speed and if required the auxiliary functions d Set the end time of your choice by pressing the End Time button End Time indicator illuminates e Close the loading door f Press the Start Paus...

Page 45: ... Start Pause button 60 800 9 30 11 1 1 Cancelling the end time setting a If you want to cancel End Time function press On Off button for 3 sec to turn off and on the product 60 800 9 30 11 2 Switching the machine to standby mode and adding laundry 60 800 2 45 a Press the Start Pause button to switch the machine to pause mode while a programme is running b Start Pause light and the programme step l...

Page 46: ...e the machine is above 50 C you cannot deactivate the door lock for safety reasons even if the water level is suitable 11 3 Cancelling the programme a Press and hold On Off button for 3 seconds NOTE If you press On Off button when the Child Lock is enabled the programme will not be cancelled You should cancel the child lock first See To deactivate the child lock If you want to open the loading doo...

Page 47: ... selection display on the panel will count down as 3 2 1 c If the audio warning is active it will be deactivated and vice versa 60 800 3 bib 60 800 3 bib 12 2 Loading door lock a Press Start Pause button to lock the loading door for safety purposes after starting any process b The door will not unlock if the product contains enough water to spill out when the door is opened c Door Locked symbol ap...

Page 48: ...rgency handle downwards e Try to pull the handle downwards again if the loading door is not opened f Bring the loading door emergency handle to its original position after opening the loading door 12 4 Drum Illumination Drum illumination lamp of your machine will light up during programme selection The light will turn off when you start the programme If no programme is started or no key is pressed...

Page 49: ...der to prevent the residues to contact your skin clean it with an appropriate brush by wearing a pair of gloves d Place the siphon back into its seat securely after cleaning and insert the drawer back 13 2 Cleaning the loading door a After every washing check that no foreign substance is left in the drum b If the holes on the bellow shown in the figure are blocked open the holes using a toothpick ...

Page 50: ...running water d Replace the gaskets and filters carefully in their places and tighten the hose nuts by hand 13 5 Cleaning the pump filter CAUTION Foreign substances left in the pump filter may damage your product or may cause noise problem In regions where freezing is possible the tap must be closed system hose must be removed and the water inside the product must be drained when the product is no...

Page 51: ...seat Place a large container at the end of the hose Drain the water into the container by pulling out the plug at the end of the hose When the container is full block the inlet of the hose by replacing the plug After the container is emptied repeat the above procedure to drain the water in the product completely When draining of water is finished close the end by the plug again and fix the hose in...

Page 52: ... Clean or flatten the hose Pump filter is clogged Clean the pump filter Product vibrates or makes noise Product is standing unbalanced Stable the product by adjusting the feet A hard substance has entered into the pump filter Clean the pump filter Transportation safety bolts are not removed Remove the transportation safety bolts Laundry quantity in the product is too little Add more laundry to the...

Page 53: ...low Required time to heat up the water extends in cold seasons Also washing time can be lengthened to avoid poor washing results Number of rinses and or amount of rinse water have increased Product increases the amount of rinse water when good rinsing is needed and adds an extra rinsing step if necessary Excessive foam has occurred and automatic foam absorption system has been activated due to too...

Page 54: ...ate for water hardness and the laundry Excessive amount of detergent is used Use the recommended amount of detergent appropriate for water hardness and the laundry Washing performance is poor Stains persist or the laundry is not whitened Insufficient amount of detergent is used Use the recommended amount of detergent appropriate for water hardness and the laundry Excessive laundry is loaded in Do ...

Page 55: ...mpartment Pump filter is clogged Check the filter Drain hose is folded Check the drain hose Laundry became stiff after washing Insufficient amount of detergent is used Using insufficient amount of detergent for the water hardness can cause the laundry to become stiff in time Use appropriate amount of detergent according to the water hardness Detergent was put in the wrong compartment If detergent ...

Page 56: ...ulle may foam too much because of their texture Use smaller amounts of detergent for this type of item Detergent was put in the wrong compartment Put the detergent in the correct compartment Softener is being taken early by the product There may be problem in the valves or in the detergent drawer Call the Authorised Service Agent Foam is overflowing from the detergent drawer Too much detergent is ...

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