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GUARANTEE DETAILS
Your new Beko product is guaranteed against the cost of breakdown repairs for
twelve months from the date of the original purchase.
What is covered?
• Repairs necessary as a result of faulty materials, defective components or
manufacturing defect.
• The cost of functional replacement parts, but excluding consumable items.
• The labour costs of a Beko approved repairer to carry out the repair.
What is not covered?
• Transit, delivery or accidental damage or misuse and abuse.
• Cabinet or appearance parts, including knobs, flaps, handles or container
lids.
• Accessories or consumable items including but not limited to, ice trays, scrapers,
cutlery baskets, filters and light bulbs.
• Repairs required as a result of unauthorised repair or inexpert installation that
fails to meet the requirements contained in the user instruction book.
• Repairs to products used on commercial or non-residential household premises.
• Loss of frozen food in freezers or fridge/freezers. (Food loss insurance is often
included within your household contents insurance policy, or may be available
separately from your retailer).
Important notes.
• Your Beko product is designed and built for domestic household use only.
• The guarantee will be void if the product is installed or used in commercial
or non-residential domestic household premises.
• The product must be correctly installed, located and operated in accordance
with the instructions contained in the User Instructions Booklet provided.
• Professional installation by a qualified Electrical Domestic Appliance Installer
is recommended for all Washing Machines, Dishwashers and Electric Cookers
• Gas Cookers must only be installed by a CORGI (or BORD GAIS) registered
Gas Installer.
• The guarantee is given only within the boundaries of the United Kingdom and
the Republic of Ireland.
• The guarantee is applicable only to new products and is not transferable if the
product is resold.
• Beko disclaims any liability for incidental or consequential damages.
The guarantee does not in anyway diminish your statutory or legal rights.
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HOW TO OBTAIN SERVICE
Please keep your purchase receipt or other proof of purchase in a safe place;
you will need to have it should
the product require attention under guarantee.
You should also complete the details below; it will help us assist you when requesting
service. (The model number is printed on the Instruction Booklet and the serial
number is printed on the Rating Label affixed to the appliance)
Model No: Serial No: Retailer: Date of purchase:
For service under guarantee simply telephone the appropriate number below
UK Mainland & Northern Ireland
Fridges & Freezers
0845 6004903
Electric Cookers
0845 6004902
Gas & Dual Fuel Cookers
0845 6004905
Washing Machines
0845 6004906
& Dishwashers
Republic of Ireland
All Refrigeration, All Cookers
01 862 3411
Washing Machines & Dishwashers
Before requesting service please check the trouble-shooting guide in the Operating
Instructions as a charge may be levied where no fault is found even though your
product may still be under guarantee.
Service once the manufacturers guarantee has expired.
If you have purchased an extended guarantee please refer to the instructions
contained within the extended guarantee agreement document. Otherwise please
call the appropriate number above where service can be obtained at a charge.
Should you experience any difficulty in obtaining service please contact the Beko
Customer Help-Line. Tel: 0845 6004911 e-mail: [email protected]