18 / EN
Steam Generator / User Manual
4 Troubleshooting
Problem
Possible cause
Solution
The base does not heat (11)
although the appliance is
plugged.
There may be a problem with
the connection.
Check the plug and the power cord of
the appliance
Press the on/off button (4).
Contact the authorized service if the
appliance does not operate although
the appliance is plugged and you
have pressed the on/off button.
The appliance does not pro-
duce steam.
The amount of water in the
water reservoir may be inad-
equate.
Fill the water up to the MAX line in the
water reservoir.
Check if the water reservoir (8) is in-
stalled in its housing.
The appliance does not provide steam
if the temperature is set to “•” posi-
tion. Bring the temperature setting to
“••”, “•••” or “MAX” position.
Water droplets drip on the
cloth.
Water may come out when
you press the steam trig-
ger (3) before the appliance
reaches the set temperature.
When the iron is being prepared
symbol “ ” in the control panel (1)
turns off completely, your appliance is
ready for ironing.
Sediments and residues fall
of from the base (11) while
ironing.
Such sediments may occur
if the water you use in your
appliance is too calcareous.
Fill the water reservoir of the appli-
ance by mixing the tap water and
drinking water for your next ironing
operations.
There are stains on the base
(11).
Wet clothes are ironed / scale
stains have occurred on the
base (11).
Wipe the sediments and residues with
a lightly dampened cloth after the ap-
pliance is cooled down adequately.
The on/off button (4) of the
appliance flashes.
The appliance may have
switched to auto off mode.
Press the on/off button (4).
The “
” symbol flashes
on the control panel (1).
The time for descaling has
come.
Perform the descaling operation.