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7 Troubleshooting
Product emits metal noises while heating and cooling.
When the metal parts are heated, they may
expand and cause noise.
This is not a fault.
There is no ignition spark
No current.
Check fuses in the fuse box.
There is no gas.
Main gas valve is closed.
Open gas valve.
Gas pipe is bent.
Install gas pipe properly.
Burners are not burning properly or at all.
Burners are dirty.
Clean burner components.
Burners are wet.
Dry the burner components.
Burner cap is not mounted safely.
Mount the burner cap properly.
Gas valve is closed.
Open gas valve.
Gas cylinder is empty (when using LPG).
Replace gas cylinder.
If the problem cannot be remedied after following the troubleshooting problem
solving guide, please consult with an authorised service agent or the dealer where
you purchased the appliance. Never attempt to repair a defective appliance
yourself.
Problem solving guide—before calling for technical support
Annual service by an authorised person is recommended, or if any of the following conditions
are noticed; incomplete ignition, appreciable yellow tipping, carbon deposition, lifting, floating,
lighting back or objectionable odour.
