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Refrigerator / User Manual
7.
Troubleshooting
Check this list before contacting the service.
Doing so will save you time and money. This list
includes frequent complaints that are not related to
faulty workmanship or materials. Certain features
mentioned herein may not apply to your product.
The refrigerator is not working.
t
The power plug
i
s not fully settled.
>>> Plug
i
t
i
n to settle completely
i
nto the socket.
t
The fuse connected to the socket
power
i
ng the product or the ma
i
n
fuse
i
s blown. >>> Check the fuses.
Condensation on the side wall of the cooler
compartment (MULTI ZONE, COOL, CONTROL
and FLEXI ZONE).
t
The door
i
s opened too frequently
>>> Take care not to open the
product’s door too frequently.
t
The env
i
ronment
i
s too hum
i
d. >>>
Do not
i
nstall the product
i
n hum
i
d
env
i
ronments.
t
Foods conta
i
n
i
ng l
i
qu
i
ds are kept
i
n unsealed holders. >>> Keep the
foods conta
i
n
i
ng l
i
qu
i
ds
i
n sealed
holders.
t
The product’s door
i
s left open. >>>
Do not keep the product’s door open
for long per
i
ods.
t
The thermostat
i
s set to too low
temperature. >>> Set the thermostat
to appropr
i
ate temperature.
Compressor is not working.
t
In case of sudden power fa
i
lure
or pull
i
ng the power plug off and
putt
i
ng back on, the gas pressure
i
n the product’s cool
i
ng system
i
s
not balanced, wh
i
ch tr
i
ggers the
compressor therm
i
c safeguard.
The product w
i
ll restart after
approx
i
mately 6 m
i
nutes. If the
product does not restart after th
i
s
per
i
od, contact the serv
i
ce.
t
Defrost
i
ng
i
s act
i
ve. >>> Th
i
s
i
s normal for a fully-automat
i
c
defrost
i
ng product. The defrost
i
ng
i
s
carr
i
ed out per
i
od
i
cally.
t
The product
i
s not plugged
i
n. >>>
Make sure the power cord
i
s plugged
i
n.
t
The temperature sett
i
ng
i
s
i
ncorrect.
>>> Select the appropr
i
ate
temperature sett
i
ng.
t
The power
i
s out. >>> The product w
i
ll
cont
i
nue to operate normally once the
power
i
s restored.
The refrigerator’s operating noise is
increasing while in use.
t
The product’s operat
i
ng performance
may vary depend
i
ng on the amb
i
ent
temperature var
i
at
i
ons. Th
i
s
i
s normal
and not a malfunct
i
on.
The refrigerator runs too often or for too long.
t
The new product may be larger than
the prev
i
ous one. Larger products w
i
ll
run for longer per
i
ods.
t
The room temperature may be h
i
gh.
>>> The product w
i
ll normally run
for long per
i
ods
i
n h
i
gher room
temperature.
t
The product may have been recently
plugged
i
n or a new food
i
tem
i
s placed
i
ns
i
de. >>> The product w
i
ll take
longer to reach the set temperature
when recently plugged
i
n or a new
food
i
tem
i
s placed
i
ns
i
de. Th
i
s
i
s
normal.
t
Large quant
i
t
i
es of hot food may have
been recently placed
i
nto the product.
>>> Do not place hot food
i
nto the
product.
t
The doors were opened frequently or
kept open for long per
i
ods. >>> The
warm a
i
r mov
i
ng
i
ns
i
de w
i
ll cause the
product to run longer. Do not open the
doors too frequently.
t
The freezer or cooler door may be ajar.
>>> Check that the doors are fully
closed.
