HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have
this documentation available should the product require attention under guarantee.
Please take a few moments to complete the details below, as you will need this information when you call
us, or to use our online services. When you call us you may be required to input your serial number into
your telephone keypad. For help please visit beko.co.uk/support/model-finder.
•
The product model number is printed on the Operating Instruction Booklet / User guide.
•
The product model and serial number is printed on the Rating Label affixed to the appliance.
•
The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or
other proof of purchase paperwork.
Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required
for requesting service under guarantee.
Model number
Serial number
Purchased from
Date of
purchase
For service under guarantee or for product advice please call our Contact centre
Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as
a charge may be levied where no fault is found, and even though your product may still be under
guarantee.
After arranging service the area around the product must be easily accessible to the Engineer, without the
need for cabinets or furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.
Please have your Model number and Serial number available when you call us, as you may be required to
input your serial number into your telephone keypad during your call.
UK Mainland & Northern Ireland:
0333 207 9710
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and
are charged at the basic rate. Calls from landlines and mobiles are included in free call packages but
please check with your telephone service provider for exact call charges.
Republic of Ireland:
01 862 3411
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within the
extended guarantee agreement document, otherwise please call us using the appropriate number above,
where service can be obtained at a charge.
Should you experience any difficulty in obtaining service please call us on
0333 207 9710
or
01 862 3411
.
Contact us though our website
Send us a secure message through our online contact us form. Please visit our website, click Contact Us and
choose a product support topic from the list of options. Complete the required details and click send message.
Product registrations
For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.
Recycling
This product bears the selective sorting symbol for waste electrical and electronic
equipment (WEEE).
This means that this product must be handled pursuant to European Directive 2002/96/EC
in order to be recycled or dismantled to minimize its impact on the environment.
For further information, please contact your local or regional authorities.
Electronic products not included in the selective sorting process are potentially dangerous
for the environment and human heath due to the presence of hazardous substances.
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