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For service under guarantee or for product advice please call our
Contact centre
Before requesting service please check the troubleshooting guide in the
Operating Instructions booklet, as a charge may be levied where no fault is
found, and even though your product may still be under guarantee.
After arranging service the area around the product must be easily accessible
to the Engineer, without the need for cabinets or furniture to be removed or
moved.
It is your responsibility to ensure our Engineers have a clean and safe
environment to carry out any repairs.
Please have your Model number and Serial number available when you call us,
as you may be required to input your serial number into your telephone keypad
during your call.
UK Mainland & Northern Ireland:
0333 207 9710
Landline or mobile calls to 0333 numbers cost no more than calls to geographic
numbers 01 or 02, and are charged at the basic rate. Calls from landlines and
mobiles are included in free call packages but please check with your telephone
service provider for exact call charges.
Republic of Ireland:
01 862 3411
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions
contained within the extended guarantee agreement document, otherwise
please call us using the appropriate number above, where service can be
obtained at a charge.
Should you experience any difficulty in obtaining service please call us on
0333
207 9710
or
01 862 3411
