Beko 978557EB User Manual Download Page 29

28 / 30 EN

Refrigerator / User Guide

Troubleshooting

• 

The new product may be larger than the 

previous one. Larger products will run for longer 
periods.

• 

The room temperature may be high. >>> 

The product will normally run for long periods in 
higher room temperature.

• 

The product may have been recently plugged 

in or a new food item is placed inside. >>> 
The product will take longer to reach the set 
temperature when recently plugged in or a new 
food item is placed inside. This is normal.

• 

Large quantities of hot food may have been 

recently placed into the product. >>> Do not 
place hot food into the product.

• 

The doors were opened frequently or kept 

open for long periods. >>> The warm air moving 
inside will cause the product to run longer. Do not 
open the doors too frequently.

• 

The freezer or cooler door may be ajar. >>> 

Check that the doors are fully closed.

• 

The product may be set to temperature too 

low. >>> Set the temperature to a higher degree 
and wait for the product to reach the adjusted 
temperature.

• 

The cooler or freezer door washer may be 

dirty, worn out, broken or not properly settled. 
>>> Clean or replace the gasket. Damaged 
/ torn door washer will cause the product to 
run for longer periods to preserve the current 
temperature.

The freezer temperature is very low, but the 

cooler temperature is adequate.

• 

The freezer compartment temperature is 

set to a very low degree. >>> Set the freezer 
compartment temperature to a higher degree 
and check again.

The cooler temperature is very low, but the 

freezer temperature is adequate.

• 

The cooler compartment temperature is 

set to a very low degree. >>> Set the freezer 
compartment temperature to a higher degree 
and check again.

The food items kept in cooler compartment 

drawers are frozen.

• 

The cooler compartment temperature is 

set to a very low degree. >>> Set the freezer 
compartment temperature to a higher degree 
and check again.

The temperature in the cooler or the freezer 

is too high.

• 

The cooler compartment temperature is set 

to a very high degree. >>> Temperature setting 
of the cooler compartment has an effect on the 
temperature in the freezer compartment. Wait 
until the temperature of relevant parts reach the 
sufficient level by changing the temperature of 
cooler or freezer compartments.

• 

The doors were opened frequently or kept 

open for long periods. >>> Do not open the 
doors too frequently.

• 

The door may be ajar. >>> Fully close the 

door.

• 

The product may have been recently plugged 

in or a new food item is placed inside. >>> This 
is normal. The product will take longer to reach 
the set temperature when recently plugged in or 
a new food item is placed inside.

• 

Large quantities of hot food may have been 

recently placed into the product. >>> Do not 
place hot food into the product.

Shaking or noise.

• 

The ground is not level or durable. >>> If 

the product is shaking when moved slowly, adjust 
the stands to balance the product. Also make 
sure the ground is sufficiently durable to bear the 
product.

• 

Any items placed on the product may cause 

noise. >>> Remove any items placed on the 
product.

The product is making noise of liquid 

flowing, spraying etc.

• 

The product's operating principles involve 

liquid and gas flows. >>> This is normal and not 
a malfunction.

Summary of Contents for 978557EB

Page 1: ...58 6845 0000 Refrigerator User Manual EN 978557EB ...

Page 2: ...tate of the art tech nology To do this carefully read this manual and any other documentation provided before using the product and keep it as a reference Heed all information and warnings in the user manual This way you will protect yourself and your product against the dangers that may occur Keep the user manual Include this guide with the unit if you hand it over to someone else The following s...

Page 3: ...on of the Product 14 6 2 Indicator panel 14 6 3 Support Service Feature 16 6 4 Entering Phone Number for Support Service 16 6 5 Creating a Request Via Support Service 16 6 6 Cancelling a Support Service Request 17 6 7 Troubleshooting 17 6 8 Humidity controlled crisper EverFresh 18 6 9 Blue Light HarvestFresh 18 6 10 Anti Odour Module 19 FreshGuard 19 6 11 Ice bucket 20 6 12 Ice maker 20 6 13 The d...

Page 4: ...e used in open or enclosed external environments such as vessels balconies or terraces Exposing the product to rain snow sunlight and wind may cause risk of fire 1 2 Safety of children vulnerable persons and pets This product may be used by children aged 8 years and older and persons with underdeveloped physical sensory or mental capabilities or lack of experience and knowledge if they have been g...

Page 5: ...pply cord is not trapped or damaged Do not locate multiple portable socket outlets or portable power supplies at the rear of the appliance 1 4 Handling Safety This product is heavy do not handle it by yourself Do not hold the product from its door while handling the product Be careful not to damage the cooling system and the pipes while handling the product Do not operate the product if the pipes ...

Page 6: ... that has come out their seats or sockets with a risk of water con tact Place the power cord and hoses if available of the product so that they shall not cause a risk of tripping over Penetration of humidity to live parts or to the power cord may cause short circuit Thus do not use the product in humid environments or in areas where water may splash e g garage laundry room etc If the refrigerator ...

Page 7: ...ain Do not fill the product with more food than its capacity Injuries or damages may occur if the contents of the refrigerator falls when the door is opened Similar problems may occur when an object is placed over the product Ensure that you have removed any ice or water that may have fallen to the floor to prevent injuries Change the locations of the racks bottle racks on the door of your refrige...

Page 8: ...Do not use steam or steamed cleaning materials for cleaning the product and thawing the ice inside it Steam contacts the live areas in your refrigerator and causes short circuit or electric shock Take care to keep water away from the electronic circuits or lighting of the product Use a clean dry cloth to wipe the dust or foreign material on the tips of the plugs Do not use a wet or damp piece of c...

Page 9: ...thorities or re tailer where the product was puchased Each household performs important role in recovering and recycling of old appliance Appropriate disposal of used appliance helps prevent potential negative consequences for the environment and human health 2 2 Compliance with RoHS Directive The product you have purchased complies with EU RoHS Directive 2011 65 EU It does not contain harmful and...

Page 10: ...nd ethylene filter 8 The dairy cold storage compartment bin 9 Glass shelves 10 Fan 11 Icematics 12 Freezer compartment glass shelf 13 Freezer compartment 14 Cooler compartment 3 Your Refrigerator C Optional Figures in this user guide are schematic and may not be exactly match your product If your product does not comprise the relevant parts the information pertains to other models 1 4 2 3 5 6 6 7 ...

Page 11: ... the work carried out by unauthorized persons B WARNING The product s power cable must be unplugged during installation Failure to do so may result in death or serious injuries A WARNING If the door span is too narrow for the product to pass remove the door and turn the product sideways if this does not work contact the authorized service Place the product on a flat surface to avoid vibration Plac...

Page 12: ...horized Service Our firm will not assume responsibility for any damages due to usage without earthing and power connection in compliance with national regulations The power cable plug must be easily accessible after installation C Hot surface warning The side walls of your product are equipped with cooler pipes to enhance the cooling system High pressure fluid may flow through these surfaces and c...

Page 13: ... are not opened your product will optimize itself in conditions sufficient to protect your food In this energy saving function functions and components such as compressor fan heater defrost lighting display and so on will operate according to the needs to consume minimum energy while maintaining the freshness of your foodstuff 5 2 First operation Before using your refrigerator make sure the necess...

Page 14: ...as the door or drawers as a support or a step This may cause the product to trip over or its components to be damaged The product shall be used for storing food only 6 1 Turning off the product If you shall not be using the product for a long period unplug it remove the food to prevent odours wait until the ice is thawed clean the inside and wait until it is dried leave the doors open to prevent d...

Page 15: ...on Setting Key 3 Fault Condition Indicator 4 Energy Saving Display Off Indicator 5 Freezing Compartment Temperature Setting Key 6 Compartment Conversion Key 7 Anti Odour Module Key 8 Cooling Compartment Temperature Setting Key 9 Cooling Compartment OFF Vacation Function Key 10 Wireless Key 11 Key for Resetting Wireless Connection Settings C Shown functions are optional there may be differences of ...

Page 16: ...arning shall be removed when the food is cooled down or when any key is pressed 4 Energy Saving Display Off Indicator Energy saving function is enabled automatically and the energy saving symbol is displayed when the door of the product is not opened or closed for some period of time When the energy saving function is active all symbols on the screen other than the energy saving symbol shall be tu...

Page 17: ...ase follow the guides in the troubleshooting step and the cooling compartment does not actively perform cooling You should not keep your food in the cooling compartment if you activate this function The other compartments continue to cool according to temperatures set before Press the key for 3 seconds again to cancel this function 10 Wireless Key This key is used for establishing wireless connect...

Page 18: ...the symbol does not illuminate constantly turned off immediately or if it is constantly blink 1 Ensure that your product is connected to the internet 2 Ensure that you have a HomeWhiz account and that you have entered your mobile phone number via HomeWhiz application 3 Ensure the accuracy of the phone number that you registered to the HomeWhiz application 4 If the internet connection is not availa...

Page 19: ...hard vegetables at the bottom and light and soft ones on the top taking into account the specific weights of vegetables Do not put fruits that have a high ethylene gas production such as pear apricot peach and particularly apple in the same crisper with other vegetables and fruits The ethylene gas coming out of these fruits might cause other vegetables and fruits to mature faster and rot in a shor...

Page 20: ...urfaces This feature is provided with the fan LED and odour filter placed inside the module Anti odour module shall be automatically activated periodically If the door of the fresh food compartment is opened while the module is active fan is stopped temporarily and it continues to operate when the door is closed In case of a power failure anti odour module starts to operate when the power is resto...

Page 21: ... easily from the refrigerator Using the ice bucket 1 Remove the water tank in the cooler compartment 2 Fill the water tank with water 3 Place the water tank back First ice will be ready in about 4 hours in the ice maker drawer in the freezer compartment C You may obtain about 60 70 cubes of ice when the water tank is full C Water inside the water tank shall be replaced within 2 3 weeks at most 6 1...

Page 22: ...les which generate high amount of ethylene gas separately with other vegetables and fruits in the same crisper thanks to the vegetable separator The ethylene gas released from these fruits may cause your other vegetables and fruits to ripen faster and rot in a shorter time Thanks to this feature you may keep your fresh food and particularly your green vegetables that are sensitive to ethylene gas ...

Page 23: ...as water and detergents Communicate with the service to replace your filter with a new one after such contact 6 17 Cleaning of the Crisper Separator To prevent blockage of the clean air holes of the crisper separator wipe it with a clean dry cloth in specified intervals If the separator shall be washed always remove the filter from the separator A WARNING Ensure that the holes around the filter ar...

Page 24: ...aditional packaging paper Mark each food pack by writing the date on the package before freezing This will allow you to determine the freshness of each pack every time the freezer is opened Keep the earlier food items in the front to ensure they are used first Frozen food items must be used immediately after defrosting and should not be frozen again Do not free large quantities of food at once Fre...

Page 25: ... rots only nutritional values and eating qualities will be negatively affected A rotting threatening human health is not in question 6 21 Placing food Freezer compartment shelves Various frozen goods including meat fish ice cream vegetables etc Cooler compartment shelves Food items inside pots capped plate and capped cases eggs in capped case Cooler compartment door shelves Small and packed food o...

Page 26: ...urface of the product Sponges and other types of cleaning clothes may cause scratches To clean all removable components during the cleaning of the interior surface of the product wash these components with a mild solution consisting of soap water and carbonate Wash and dry thoroughly Prevent contact of water with illumination components and the control panel A CAUTION Do not use vinegar rubbing al...

Page 27: ...clean the inside with carbonated water every 15 days Keep the foods in sealed holders Microorganisms may spread out of unsealed food items and cause malodour Do not keep expired and spoilt foods in the refrigerator C Tea is one of the most effective odour removers Place the pulp of the brewed tea in the product inside an open container and remove it after 12 hours at the latest If you keep the tea...

Page 28: ... open Do not keep the product s door open for long periods The thermostat is set to a very cool temperature Set the thermostat to an appropriate temperature Compressor is not working In case of sudden power failure or pulling the power plug off and putting back on the gas pressure in the product s cooling system is not balanced which triggers the compressor thermic safeguard The product will resta...

Page 29: ...eezer temperature is adequate The cooler compartment temperature is set to a very low degree Set the freezer compartment temperature to a higher degree and check again The food items kept in cooler compartment drawers are frozen The cooler compartment temperature is set to a very low degree Set the freezer compartment temperature to a higher degree and check again The temperature in the cooler or ...

Page 30: ... odour The foods were placed in unsealed holders Keep the foods in sealed holders Micro organisms may spread out of unsealed food items and cause malodour Remove any expired or spoilt foods from the product The door is not closing Food packages may be blocking the door Relocate any items blocking the doors The product is not standing in full upright position on the ground Adjust the stands to bala...

Page 31: ...juries repair has to be carried out according to instructions from user manual or https www beko com tr destek For your own safety please unplug product prior to carrying out any repair Beko may not be held responsible for safety issues that may arise because of repairs or attempts not carried out in accordance with instructions specified at user manuals or located at https www beko com tr destek ...

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