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BEKO UK AND IRELAND PROSMART INVERTER MOTOR GUARANTEE TERMS AND CONDITIONS 

This 10 year guarantee relates to Beko products that feature the ProSmart Inverter Motor. 

The ProSmart Motor guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed 

in the previous section. 

In order to activate the 10 year guarantee you MUST register the appliance within 90 days of the original purchase 

date. You can register by first visiting Beko.co.uk/register and by following the online instructions. 

Beko Free standing appliances come with a 12 month parts and labour guarantee as standard, 

Beko Built-in appliances come with a 12 month parts and labour guarantee as standard. This is extended to 24 months, free of 

charge, upon registration of the appliance. When you register your appliance for additional guarantee, you will automatically 

activate the ProSmart Motor 10 year guarantee. You do not need to register twice. (beko.co.uk/guarantee-terms). 

To make a claim against your Beko ProSmart Inverter Motor Guarantee (the “Guarantee”), all customer and product details 

must be registered with Beko plc using the procedure outlined below. 

1.  This extra 9 years (for free standing appliances) or 8 years (for built-in or integrated appliances) guarantee is only 

effective after the expiration of the standard manufacturer’s guarantee. 

 

2.  It is only valid for the ProSmart Inverter motors of selected washing machines, washer-dryers, tumble dryers and 

dishwashers. It does not cover any labour charge or any other components of the product. In addition, it is only valid 

for one replacement of the ProSmart motor during the extra 9-year (for free standing appliances) or 8 year (for built-in 

appliances) guarantee period. 

 

3.  To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, by visiting 

beko.co.uk/register. 

 

4.  Customers will receive a unique reference code as proof of guarantee validation by email or post, which must be 

quoted at the time of a claim being made. 

 

5.  Any repair/replacement of the ProSmart Inverter motor must only be carried out by an authorised Beko Service Agent 

(the “Service Agent”). 

 

6.  Labour for the repair/replacement of the ProSmart Inverter motor is not included in this guarantee and is chargeable 

directly by the Service Agent. 

 

7.  Any additional components fitted to the product at any time will not be covered by this guarantee and will be 

chargeable directly by the Service Agent. 

 

8.  The guarantee is not transferable and cannot be exchanged for cash. 

 

9.  There are no alternative or additional offers to this Guarantee. 

 

10.  The guarantee is exclusive of the manufacturer’s standard guarantee 

 

11.  The Terms and Conditions shown above are in addition to the standard terms and conditions of your product 

guarantee. Please read and refer to such Terms and Conditions when making any claim. 

 

12.  We may use the information you provide for marketing purposes and to analyse your purchasing preferences. We 

may keep your information for a reasonable period for these purposes in accordance with the applicable Data 

Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the 

registration process. Further details are available at http://www.beko.co.uk/cookie-and-privacy. 

 

13.  These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House, 

1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578.

 

 

 

 

Summary of Contents for 7145647500

Page 1: ...Washing Machine User Manual WTK104121W Document Number 2820528204_EN 11 12 20 14 19 ...

Page 2: ...y future reference This user manual may also be applicable for several other models Differences between models will be listed If you have any questions or concerns please call our contact centre or find help and information online at www beko co uk Explanation of symbols used throughout this User Manual C Important information or useful hints about usage A Warning for hazardous situations with reg...

Page 3: ...r of the product to prevent them touching it This section includes security instructions which may help prevent the injuries and material damage risks All kinds of warranties shall be invalid if these instructions are not observed 1 1 Life and property safety A CAUTION Never place the product on a carpet covered floor Electrical parts will get overheated since air cannot circulate from under the d...

Page 4: ...it is in use Do not allow them to play with the product Use child lock to prevent children from intervening with the product A CAUTION Do not forget to close the loading door when leaving the room where the product is located Store all detergents and additives in a safe place away from the reach of the children by closing the cover of the detergent container or sealing the detergent package 1 4 El...

Page 5: ...ation The service life of your product is 10 years During this period original spare parts will be available to operate the appliance properly This appliance is intended to be used in household and similar applications such as staff kitchen areas in shops offices and other working environments farm houses by clients in hotels motels and other residential type environments bed and breakfast type en...

Page 6: ...wing website and searching for your model identifier found on energy label https eprel ec europa eu Supplier name or trademark Beko Model name WTK104121W 7145647500 Rated capacity kg 10 Maximum spin speed rpm 1400 Built in No Height cm 84 Width cm 60 Depth cm 64 Single Water inlet Double Water inlet Available Electrical input V Hz 230 V 50Hz Total current A 10 Total power W 2200 Main model code 92...

Page 7: ...chine is suggested to reduce vibration and noise On a raised floor do not place the product next to the edge or on a platform Do not place heat sources such as Hobs Irons Ovens etc on the washing machine and do not use them on the product 4 1 2 Removing packaging reinforcement Tilt the machine backwards to remove the packaging reinforcement Remove the packaging reinforcement by pulling the ribbon ...

Page 8: ... water discharge becomes more difficult and the laundry may come out excessively wet Therefore follow the heights described in the figure To prevent the waste water to siphon back into the machine again and to ensure easy drainage do not immerse the end of the hose into the waste water or do not insert it into the drain for more than 15 cm If it is too long cut it short The end of the hose should ...

Page 9: ...rvice Agent B WARNING This appliance must be earthed If the fitted moulded plug is not suitable for your socket then the plug should be cut off and an appropriate plug fitted Destroy the old plug which is cut off as a plug with a bared cord could cause a shock hazard if inserted into a socket elsewhere in the house The moulded plug on this appliance incorporates a 13A fuse Should the fuse need to ...

Page 10: ... attachments such as underwired bras belt buckles or metal buttons will damage the machine Remove the metal pieces or wash the clothes by putting them in a laundry bag or pillow case Take out all substances in the pockets such as coins pens and paper clips and turn pockets inside out and brush Such objects may damage the product or cause noise problem Put small size clothes such as infant s socks ...

Page 11: ... Moreover noise and vibration problems may occur 4 2 6 Using detergent and softener C INFORMATION When using detergent softener starch fabric dye bleacher and decolorant descaling agents read the manufacturer s instructions written on the package and follow the dosages specified Use measuring cup if available 1 3 2 The detergent drawer is composed of three compartments 1 for prewash 2 for main was...

Page 12: ...uired clean the apparatus with water when it is in place or by removing it If you will use powder detergent the apparatus must be secured at top position If the product does not contain a liquid detergent cup Do not use liquid detergent for the prewash in a programme with prewash Liquid detergent stains your clothes when used with Delayed Start function If you are going to use the Delayed Start fu...

Page 13: ...s Powder and liquid detergents recommended for colors can be used at dosages recommended for heavily soiled clothes It is recommended to use powder detergents to clean clay and soil stains and the stains that are sensitive to bleaches Use detergents without bleach Liquid detergents suitable for colors and dark colors can be used at dosages recommended for heavily soiled clothes Prefer liquid deter...

Page 14: ... and program settings the programme duration is automatically adjusted while the programme is running SPECIAL CASE At programme start of Cottons and Cotton Eco programmes display shows the duration of half load which is the most common use case After programme starts in 20 25 minutes actual load is detected by the machine And if the detected load is higher than half load washing program will be ad...

Page 15: ... temperature table below 2 Use the Programme Selection knob to select the desired programme EN 2 Auxiliary functions Programme Max Load kg Water Consumption l Energy Consumption kWh Max Speed Fast Prewash Extra Rinse AntiCrease Selectable temperature range C Cottons 90 10 98 2 65 1400 Cold 90 60 10 98 1 92 1400 Cold 90 40 10 95 1 11 1400 Cold 90 Eco 40 60 40 10 59 9 0 915 1400 40 60 40 5 55 0 595 ...

Page 16: ...ramme The duration will be corrected automatically right after the washing programme has started The auxiliary functions in the table may vary according to the model of your machine Auxiliary function selection modes can be changed by the manufacturing company Existing selection modes can be removed or new selection modes can be added Always select the lowest appropriate temperature The most effic...

Page 17: ... energy and water consumption will decrease Anti Allergy Use this programme for laundry that requires an intense long anti allergic and hygienic washing cycle at high temperature A high level of hygiene is ensured thanks to the long heating and additional rinsing step The programme was tested by the VDE institute while the temperature was 20 C and its efficiency in bacteria and mould elimination w...

Page 18: ...m Do not wash your cotton duvets pillows etc in the machine A CAUTION Do not use the washing machine to wash materials such as carpets rugs etc Otherwise permanent damage will occur to the machine StainExpert Your washing machine has a special stain programme ensuring that different types of stains are removed in the most efficient way Use this programme only to use durable colourfast cottons Do n...

Page 19: ...the display When the No Spin function is selected rinse level indicator lights will not be on Rinse hold If you are not going to unload your clothes immediately after the programme ends you can use rinse hold function to keep your laundry in the final rinsing water in order to prevent them from getting wrinkled when there is no water in the machine Press Start Pause button after this process if yo...

Page 20: ...when there are any objects in the machine If you try to do so the machine will automatically detect that there is load inside and abort the programme Child Lock You can prevent children from tampering with the machine by using the Child Lock feature Thus you can avoid any changes in a running programme C INFORMATION If the Programme Selection knob is turned when the Child Lock is enabled Con appea...

Page 21: ...the delayed end time 5 At the end of the countdown duration of the selected programme will be displayed _ will disappear and the selected programme will start Changing the delayed end time If you want to change the time during countdown Turn the programme selection knob to cancel the delayed end time function and then set the desired time again 1 Press the End Time Adjustment button When pressed f...

Page 22: ...oor while the Loading Door light is on you must cancel the current programme See Cancelling the programme 4 3 15 Changing the selections after programme has started Switching the machine to pause mode Press the Start Pause to switch the machine to pause mode while a programme is running The light of the current programme will flash on the Programme Follow up indicator indicating that the machine h...

Page 23: ...the programme End will be displayed 1 Wait until the light of the loading door goes off completely 2 Switch the programme selection knob to On Off to switch off the machine 3 Take out your laundry and close the loading door Your machine is now ready for the next washing cycle 4 3 18 Your machine has the Pause Mode function After using the On Off button to switch on the machine if you do not start ...

Page 24: ...ilters carefully and tighten their nuts by hand ensuring there are no leaks 4 4 Maintenance and cleaning Service life of product extends and frequently experienced problems will be reduced if it is cleaned at regular intervals 4 4 1 Cleaning the detergent drawer Clean the detergent drawer at regular intervals every 4 5 washing cycles as shown below in order to prevent accumulation of powder deterg...

Page 25: ...e dirty filter and discharge the water 1 Unplug the machine to cut off the supply power A CAUTION Temperature of the water inside the machine may rise up to 90 ºC To avoid the burning risk clean the filter after the water inside the machine is cooled down 2 Open the filter cover 3 Follow the below procedures in order to drain water The product has an emergency water draining hose in order to drain...

Page 26: ...during heating step Timer indicator will not countdown until the machine reaches the selected temperature Timer may stop during spinning step Automatic unbalanced load detection system might be activated due to the unbalanced distribution of the laundry in the drum 5 Troubleshooting Program does not start after closing the door Start Pause Cancel button was not pressed Press the Start Pause Cancel...

Page 27: ... is not applied Clean the drum regularly For this please see 4 4 2 Washing performance is poor Clothes smell unpleasantly Odours and bacteria layers are formed on the drum as a result of continuous washing at lower temperatures and or in short programmes Leave the detergent drawer as well as the loading door of the machine ajar after each washing Thus a humid environment favorable for bacteria can...

Page 28: ...y foam too much because of their texture Use smaller amounts of detergent for this type of item Detergent is put in the wrong compartment Put the detergent in the correct compartment Softener is being taken early There may be problem in the valves or in the detergent dispenser Call theAuthorised Service Agent Foam is overflowing from the detergent drawer Too much detergent is used Mix 1 tablespoon...

Page 29: ...t permitted by law the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards Such financial loss includes but is not limited to loss arising from Time taken off work Damaged food clothing or other items Meals taken at restaurants or from takeaways General compensati...

Page 30: ... for the repairs It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purchase The Manufacturer reserves the right to charge for the reasonable cost of any service call if You cannot provide evidence that your product is covered by this guarantee Where a service call has been made and the engineer finds that there is no fault ...

Page 31: ...he extra 9 year for free standing appliances or 8 year for built in appliances guarantee period 3 To activate your guarantee you MUST register your appliance within 90 days of the original purchase date by visiting beko co uk register 4 Customers will receive a unique reference code as proof of guarantee validation by email or post which must be quoted at the time of a claim being made 5 Any repai...

Page 32: ... the area around the product must be easily accessible to the Engineer without the need for cabinets or furniture to be removed or moved It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs Please have your Model number and Serial number available when you call us as you may be required to input your serial number into your telephone keypad d...

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