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A3900 Series Controller manual 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GENERAL 

A3900 Series wireless sets is designed to control the room temperature in Industrial, 
commercial and residential environment. It includes A3900 Series Wireless Thermostat   
and A3900 Series Controller, by wireless data communication between thermostat and   
controller, transfer

  receive and carry out the control dictate and signal, and realize the 

controlling of temperature. 

 
Read This Before Installing controller 
 
OPERATION 

The A3900 Series Controller receive the signal from Wireless Thermostat without any 
wires, and control cooling and heating equipment. 
 
YOUR THERMOSTAT REPLACES 

Description  
Heat Pump (No Aux. or Emergency Heat) 

Yes 

Heat Pump (with Aux. or Emergency Heat) 

Yes 

Standard Heat & Cooling Systems 

Yes 

Two Stage Heat & Two Stage Cool 

Yes 

Standard Heat Only Systems 

Yes 

Millivolt Heat Only Systems– Floor or Wall 
Furnaces 

Yes 

Standard Central Air Conditioning 

Yes 

Gas or Oil Heat 

Yes 

Electric Furnace 

Yes 

Hydronic (Hot Water) Zone Heat-2 Wires 

Yes 

Hydronic (Hot Water) Zone Heat–3 Wires 

No 

This Thermostat will NOT control 110/220Volt systems. 
 

POWER SUPPLY 

The

 

A3900 Series Controller shall be powered by 24 VAC. 

 

MATCHING 

The thermostat and controller will work only when they are match successful, and realize 
1-1 control. 

Step 1 

(Controller): Power on the controller, press the match key for less than one 

second (The key is on the right side of the controller, don’t press the key long). The 
controller will receive the register matching data from the thermostat, user should finish 
registration in 1 minute, if the controller haven’t received the matching dictate in 1 minute, 
the controller matching data will come back to the data of last time automatically.       

Step 2

(Thermostat): Press “MODE” key to “OFF” mode, then press “PROG” key for 3 

seconds until the screen changes to menu setting. Press “PROG” key until LCD display 
“CRES”, use up key to change the parameter to “01” and thermostat will match 
automatically. 
Matching is finished. 
 

TESTING 

Similar to menu setting. 
Step 1 Press “PROG” key, until it displays “TEST”, change the parameter to “02” by 
press up key , the relays will open one by one. 

Step 2

 Testing is finished, press “RUN” key to exit setting state, and the equipment could 

work.  

Note: This item is only for testing, not for normal output. if the wires be 
connected .this test may be dangerous.

 

NOTE: The distance between the thermostat and controller should be long than 
1m, if not it may fail communication. It should go back to the first step if the relay 
don’t have output in the third step

.  

 

On the condition that thermostat and Controller haven’t matched, Controller 
output testing:

 

press the key (on the right side of the controller) and hold it over 3 

seconds, relays will open and close one by one. Program will exit testing after thrice 
circle. If user want to exit testing before three circle finished, press the key on the side for 
3 seconds is OK. 

       

 

Technical Data 

Power AC24±5V

50/60Hz 

Working environment 

℃~

50

 

Range 5

95%RH(non-condensing) 

Shell 

Fire retardant PC ABS 

Dimension 116×98×45 

mm

HxWxD

 

Connection interface 

Each terminal capable of accepting 2 x 1.5 mm2 
or 1 x2.5mm2 wires

electric heating type:1 x 4 

mm2 wires 

Wireless carrier wave frequency 

433MHz 

Current 28 

mA 

Communication baud rate 

10 kbps 

Wireless channels 

1~10 channels 

Communication distance 

Beeline distance 30m in the field(The distance will 
shorten if through walls and floors) 

 

COMPRESSOR PROTECTION 

The thermostat provides a 4 minutes delay after shutting of the heating or cooling 
system before it can be restarted. This feature will prevent damage to your compressor 
caused by rapid cycling. Note that this delay also applies to the heating system control. It 
does not provide a delay when there are power outages. you can select the function on 
or off at the configuration.   
 

THERMOSTAT OUTPUT 
Standard Terminal Outputs: 

Refer to equipment manufacturers' instructions for specific system wiring information. 
You can configure the controller for use with either multi-stage electric heat systems or 
multi-stage gas systems. When configured for electric heat, the G terminal (blower/fan) 
will be energized on a call for heat. This thermostat is designed to operate a 
single-transformer system. If you have a two-transformer system, cut and tape off one 
transformer. If transformer safety circuits are in only one of the systems, remove the 
transformer of the system with NO safety circuits. If required, replace remaining 
transformer with a 75VA Class II transformer. After disconnecting one transformer, the 
two commons must be connected together. Use the terminal output information below to 
help you wire the thermostat properly for your multi-stage system. After wiring see 
CONFIGURATION section for proper thermostat configuration. 

 

THERMOSTAT TERMINALS 
SYSTEM Single-stage 

Multi-stage 

C* 24 

Volt(Common) 

24 Volt Emergency (hot) 

E/W1 

Heat mode 1st stage 

W2 

No output 

Heat Mode 2nd stage 

Y1 

Cool Mode 1st stage 

Y2 

No output 

2nd stage compressor 


 

Blower/Fan Energized on call for Cool (and Heat if configured to 
Electric Heat) 

O No 

output 

B No 

output 

 

Heat Pump Terminal Outputs 

Refer to equipment manufacturers' instructions for specific system wiring information. 
You can configure the thermostat for use with the following heat pump system types: 
Single stage compressor system; gas or electric backup. This thermostat is designed to 
operate a single-transformer system. If you have a two-transformer system, cut and tape   
 

off one transformer. If transformer safety circuits are in only one of the systems, remove   
the transformer of the system with NO safety circuits. If required, replace remaining 
transformer with a 75VA Class II transformer. After disconnecting one transformer, the 
two commons must be connected together. 
Use the terminal output information below to help you wire the thermostat properly for   
your heat pump system. After wiring, see CONFIGURATION section for proper 
thermostat configuration. 

THERMOSTAT TERMINALS (HEAT PUMP) 
SYSTEM 

Heat Pump 1 

Heat Pump 2 

C* 24 

Volt(Common) 

24 Volt Emergency (hot) 

E/W1 

Emergency Mode 1st stage 

W2 

HP 1 and Emergency 2nd stage 

Y1 

Heat and Cool mode 1st stage (compressor) 

Y2 

No output 

2nd stage compressor 


 

Blower/Fan Energized on call for Heat and Cool 
Set GAS/ELEC switch for Emergency mode 

Energized in Cool Mode 

Energized in Heat Emergency mode 

 

WIRING 

C

ool only system

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 

Heat only system

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
1-stage cooling , heating system for normal mode

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
2-stage cooling , heating system for normal mode

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

1-stage cooling, heating system for heat pump 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

2-stage cooling, heating system for heat pump

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

INSTALLATION 

Installation guide 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
What You Need 
This thermostat includes two #8 slotted screws and two wall anchors for mounting. To 

install your controller, you should have the following tools and materials. 

 Slotted Screwdriver(s)     

 Small Philips screwdriver      

 Hammer 

 Electric drill and 3/16” bit       

CAUTION: 
To prevent electrical shock and/or equipment dam- damage, age, disconnect 
electric power to system at main fuse or circuit breaker box until installation is 
complete.

 

 
WARNING 
Do not use on circuits exceeding specified voltage. Higher voltage will damage 
control and could cause shock or fire hazard. Do not short out terminals on gas 
valve or primary control to test. Short or incorrect wiring will damage thermostat 
and could cause personal injury and/or property damage.   
 

 

TROUBLESHOOTING   

Problem   

Solution 

SCRAMBLED OR 
DOUBLE DISPLAY 
(numbers over   
numbers) 

1.Remove clear mylar sticker.     

NO DISPLAY 

1.Charge Li-battery 

ENTIRE DISPLAY 
DIMS 

1.Charge Li-battery 

PROGRAM DOES   
NOT CHANGE AT   
YOUR DESIRE   
SETTING   

1.Check that the time is set properly to “AM” or “PM”   
2.Check that the thermostat is not in “HOLD” mode. 
3.Check for the correct day settings. 

AUTO/FAN DOES 
NOT TURN ON   

1.Change HE/HG parameter to opposite setting . 
2.The thermostat may be in the AUTO Mode. Look 
for ”AUTO” on the LCD display. If the Heat and Cool 
program temperature are close, then the thermostat 
requires a larger room temperature change before 
changing from Heat or Cool.   
3. There may be as much as 4 minute delay before the 
Heat or Cool system  turns On-wait and check.  
(Compressor protection delay). 
4

Check your circuit breaks and switches to ensure there 

is power to the system. 
6. Make sure your furnace blower door is closed properly. 

ERRATIC DISPLAY     1.Replace unit. 
CONTROLLER NO 
OUTPUT 

1.Check if the thermostat is working, if the thermostat is 
effective, and if the power is supplied to the controller. 
2.Check if the communication is correct, the controller will 
close all the relays if there is no data received in 30 
minutes. 
3 Match the thermostat and the controller again. 

COMMUNICATION 
FAILED 
 

1. Check if the thermostat is working, if the therpstat is 
effective, and if the power is supplied to the controller. 
2.The distance between the thermostat and controller 
should be longer than 1m, shorter than 100m in the field. 
3 Match the thermostat and the controller again. 

If you experience any other problems, call us for technical assistance. 

 
 
 
 
 
 
 
 
 

 

 

A3900 Series Controller

 

Key position

Y1

W2

 E / W1

NC

R

CONV. HP

FAN RELAY

Y2

 B

O

G

C

Controller

HEAT RELAY

IN AC24V

Y1

W2

 E / W1

NC

R

CONV. HP

FAN RELAY

Y2

 B

O

G

C

Controller

COOL RELAY

IN AC24V

Y1

W2

 E / W1

NC

R

CONV. HP

FAN RELAY

Y2

 B

O

G

C

Controller

COOL RELAY

HEAT RELAY

IN AC24V

Y1

W2

 E / W1

NC

R

CONV. HP

FAN RELAY

Y2

 B

O

G

C

HEAT RELAY 2

Controller

COOL RELAY 2

COOL RELAY 1

HEAT RELAY 1

IN AC24V

Y1

W2

 E / W1

NC

R

CONV. HP

FAN RELAY

Y2

 B

O

G

C

HEAT (AUX)

EMER

CHANGE OVER VALVE

COMPRESSOR

Controller

IN AC24V

Y1

W2

 E / W1

NC

R

CONV. HP

FAN RELAY

Y2

 B

O

G

C

HEAT (AUX)

EMER

CHANGE OVER VALVE

COMPRESSOR 2

COMPRESSOR 1

Controller

IN AC24V

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