No Zap:
Press down firmly, and then immediately release the top of the
Pavlok module. If there is no zap, no LED’s, and no short vibration,
you typically need to charge it. Remove the Pavlok module from the
wristband, and charge it with the supplied Micro-USB cable. If you get
no zap but do see lights and feel a short vibration, try changing the zap
strength through the app. If your Pavlok is completely unresponsive,
leave off the charger for 12 hours and plug in again, repeating the
steps above.
Zap Strength:
If you don’t think the zap is very strong, there are a few things you can
try: 1) Make sure your Pavlok is charged. When it is low on battery,
the zap strength is reduced. 2) Change the zap strength through the
app. 3) Increase the number of zaps with Multi-Zap. 4) Ensure the
wristband is secure so that the Pavlok touches your skin. 5) Move the
Pavlok to the other side so that it touches the inside of your arm.
Device Not Connecting to App:
If you are trying to connect the Pavlok to the app but are having issues
pairing or getting the buttons on the Remote to work, attempt the
following, then try to reconnect.
1. Forget Device from Phone: Go to your phone’s Bluetooth
®
settings.
If your Pavlok is listed under “My Devices”/”Paired Devices”, then tap
on it and choose to Forget Device/Unpair.
2. Turn your phone’s Bluetooth
®
off and then on.
3. Hard Reset the Pavlok: Remove the module from the wristband.
Place on flat surface. Press and hold the button for about 10 seconds
until you see red blink followed by faint yellow flicker.
Attempt to
re-pair in App
