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What to do if...?
Problem
Remedy
Tubular drive is not functioning.
Program new transmitter.
Bring transmitter within range of the tubular drive.
Press drive or stop button on transmitter at least 5 times in the
immediate vicinity of the tubular drive.
Insert batteries correctly or insert new batteries.
Check electrical connection.
Thermal protection switch in tubular drive has tripped. Wait until
the thermal protection switch in the tubular drive is reactivated.
Shutter direction on tubular drive cannot be set.
Delete limit positions (see Deleting the limit positions [
17])
and reset the shutter direction.
Incorrect shutter direction after deleting limit positions.
Change the shutter direction using the master transmitter or
the direction switch on the tubular drive.
Tubular drive stops arbitrarily; cannot be restarted in the same
direction.
Tubular drive has detected an increase in load. Briefly run the
curtain in the opposite direction, then continue in the desired
direction.
Tubular drive is overloaded. Use a higher-torque tubular drive.
Switching times cannot be set on tubular drive.
Use transmitter with manual/auto slide switch.
Tubular drive does not operate at the set switching time.
Switch manual/auto slide switch to .
Switch the slide switch on one transmitter from to . If the
slide switch is already at , switch it to and back to .
Set switching times change.
Frequent 230 V AC power cuts.
Fluctuations in the 50 Hz mains frequency.
Use a "TimeControl" transmitter and set the desired switching
time there.
During the programming run, the drive stops short of the limit
position to be programmed.
For safety reasons, the drive reacts sensitively to sluggishness
during the programming run, in order to prevent damage.
Briefly run curtain DOWN and subsequently UP until you reach
the upper limit position.
Ventilation slots of the roller shutter do not close fully.
Delete the limit positions (see Deleting the limit positions [
and set the limit positions as per "to lower point" (Setting the
limit positions [
14]); to this end, first programme the lower
limit position (lower point) and then the upper limit position.
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