18
Problem
Possible cause
Solution
Steam and/or
water comes
out from
under the
EASY DE-
CALC knob.
The EASY DE-
CALC knob is
not properly
tightened.
Switch off the appliance and wait
for two hours to allow the steam
generator to cool down. Unscrew
the EASY DE-CALC knob and
reattach it properly. Note: When
you remove the knob, water will
come out of the steam generator.
If steam continues to escape,
switch off the appliance and
contact an authorised service
centre.
Dirty water
and impurities
come out of
the soleplate.
Impurities or
chemicals present
in the water have
deposited in
the steam vents
and/or on the
soleplate.
Descale the steam generator
regularly. See section ‘Cleaning
the soleplate’ in chapter ‘Cleaning
and maintenance’.
Too much scale
and minerals
have accumulated
inside the steam
generator
Descale the steam generator
regularly.
See section
‘IMPORTANT
- Descaling
the steam
generator’
in chapter
‘Cleaning and
maintenance’.
AF Manual ferro caldeira BSS4426 A5.indd 18
AF Manual ferro caldeira BSS4426 A5.indd 18
20/03/2020 11:21
20/03/2020 11:21
