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FEC_ FCXX_ HE12 Version 1.2 as of 03.07.2000
IPC
FEC®
Foreword
Customer service experience
As far as we are concerned, our companys
reputation as an innovative source of ideas
represents confirmation of our standards and
also an obligation to maintain them. Our repu-
tation is based on communicating with our
customers and carefully monitoring the mar-
ket.
Our customers make extremely high demands
with regard to reliability, service life, flexibility,
ease of operation and environmental compa-
tibility. They also expect expert advice, rapid
service, qualified support and product training.
We have been providing software, hardware,
service and information for industrial PCs and
automation equipment for 15 years. Reliable
delivery and service are combined with a con-
tinuously expanding product range and ever-
decreasing intervals between new innovati-
ons.
Our target is customer satisfaction. Our custo-
mers success, and therefore our own, is based
on consistent quality management, a unique
range of products and highly motivated staff
who are full of ideas.