Cocoon Fires SA cc t/a Beauty Fires warranty Terms and Conditions:
1.
All warranty claims are subject to manufacturer’s review and acceptance.
2.
Beauty Fires warrants that it uses reasonable care and skill to ensure that its design products
are of reasonable quality. Beauty Fires will at it's cost and in it's sole discretion: (i) remedy any
defect or fault in any product purchased; or (ii) replace any product in respect of which there is a
defect or fault, during the warranty period, provided that written notice is given by the Purchaser to
Beauty Fires of any such defect or fault in the product as soon as the Purchaser becomes aware of
that fault or defect. All warranty claims must be returned to Beauty Fires for assessment with a
receipt or other proof of payment. No warranty is given in respect of any glass contained in any
product.
3.
Beauty Fires has no liability to remedy any defect in a product or replace a
product where the defect or fault is caused or contributed to by (i) the failure of the
Purchaser to install the product according to specific installation instructions either supplied within
each product box or carton or available on the Beauty Fires website or through the retailer or
Beauty Fires representative; or (ii) use of the product in a
manner or for a purpose for which it was not designed.
4.
All site application or installation must reflect these procedures otherwise the product warranty
will be considered void or will not take effect.
5.
Except as provided for in this warranty, and to the extent allowed by law, Beauty Fires liability in
respect of the product under the law of any State or Territory is excluded. Where liability may be
limited but not excluded by any applicable State or Territory law, liability is limited to the full extent
possible under that law.
6.
This Clause 5 will only apply in Australia to the extent to which the provisions of the
Commonwealth Trade Practices Act 1974 (the “Act”) apply to contracts entered into by Beauty
Fires for the provision of goods and services. In all other countries the local equivalent Trade
Practices legislation shall apply and Beauty Fires exercises all of its rights to limit its liability to the
full extent allowed. Pursuant to section 68A of the Act, this Clause 6 applies in respect of the goods
or services supplied by Cocoon Fires Pty Ltd which are not of the kind ordinarily acquired for
personal, domestic, or household use or consumption, provided that this Clause 6 will apply if the
Purchaser establishes that reliance on it would not be fair and reasonable. Liability for a breach of
a condition or warranty implied by the Act is limited to any one of the following, as determined by
Cocoon Fires Pty Ltd in its sole discretion: (i) the replacement of the goods or the supply of
equivalent goods; (ii) the repair of the goods; (iii) the payment of the cost of replacing the goods or
acquiring equivalent goods; or (iv) the payment of the cost of having the goods repaired. In no
event will Cocoon Fires Pty Ltd be liable to the Purchaser for any damages, including lost profits,
lost savings or any other incidental or consequential damages arising out of the use or inability to
use the product or any claim by any other party. All claims are limited to the repair or the
replacement of the products only and do not include any labor or transportation charges. The entire
risk as to the use and performance of the product is assumed by the Purchaser.
All products bearing the logo of Beauty Fires is covered by a 2 year
warranty.
IMPORTANT:
•
Stone chipping, painting scratches and general scratches are not covered by the
Warranty.
•
Due to the characteristics of Stainless Steel, over time the finish will mature through
natural processes associated with the use with heat and a flame.
•
Is it recommended the Stainless Steel Components be polished annually with a non
abrasive polish to bring & restore the finish and also to regularly clean the products from
residue and dirt.
For any further information please contact
www.beautyfires.com