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3. Cleaning the Surface of the Appliance
Wipe the surface with a soft, damp cloth.
NOTE:
After cleaning the appliance, dry it thoroughly with clean soft cloth or paper towel
before next use or before storing it.
Troubleshooting Tips
NOTE:
• Contact the manufacturer or the seller if the appliance issue cannot be resolved
using the troubleshooting tips below.
Problem
Reason
Solution
The appliance does not
work.
The power cord is not
connected to the outlet.
Connect the appliance to
the outlet.
The water tank is empty.
Refill the water tank.
The water tank is not
installed as required.
Install the water tank
correctly.
The mist has a foul smell.
The water in the appliance
is dirty or the water has
been held in the tank for
too long.
Empty the appliance. Clean
the water tank and the
water bowl. Refill the water
tank with purified water.
There’s abnormal noise
when the appliance is
operating.
The appliance is tilted.
Place the appliance on a
firm and level surface.
The water tank is refilled
but the indicator light is
red.
The water in the water
bowl is not filled to the
required water level.
Please wait at least 1
minute to turn on the
appliance after filling.
The water tank is detached
from the humidifier base
when the appliance is
operating.
Install the water tank
correctly.
The water tank is refilled
but the indicator light is
red, and the appliance
does not work as intended.
The appliance is tilted.
Place the appliance on a
firm and level surface.
The appliance is leaking
water.
The foam has not been
removed from the float
ball.
Remove the foam on the
float ball.
