Limited Warranty & Service
LIMITED 1 YEAR WARRANTY
TERM OF THIS WARRANTY:
This pressure washer is warranted to be free of defects in materials and workmanship under normal residential use for a period of 1 year. This warranty applies to the
electric motor and the pump for 1 year. (Normal wear and maintenance items such as the cord, GFCI breaker, wand, hose, tips, seals, and other attachments are
warranted for 90 days.) Warranty repairs will be made without charge for parts and labor for the first 90 days from the date of purchase. After the first 90 days, this
limited warranty covers the costs of replacement parts on the pressure washer unit only. Any commercial, industrial or rental use of the product will reduce the term of
this warranty to 30 days for all components.
TO QUALIFY FOR THIS WARRANTY:
The product must be purchased in the United States, Canada or Mexico from a retail store authorized by GXi Outdoor Power Equipment LLC to sell the product. This
warranty applies to first retail purchaser / owner during the applicable warranty time period. A proof of purchase receipt showing date of purchase and authorized retail
store and a valid product serial number are required to demonstrate warranty eligibility.
WHAT GXI PARTS AND SERVICE LLC WILL REPAIR OR REPLACE UNDER WARRANTY:
GXI PARTS AND SERVICE LLC will repair or replace, at its option, any part that is proven to be defective in material or workmanship under normal use during the
applicable warranty time period subject to the exclusions stated herein. This warranty is void if the owner fails to follow the prescribed maintenance and operating
procedures described in this manual. Only failures where an identifiable manufacturing defect can be identified will be covered under the terms of this warranty.
GXI PARTS AND SERVICE LLC has the right to recover warranty administration costs from the owner if the root cause of the malfunction was found to be other than
defective material or workmanship. Anything replaced under warranty becomes the property of GXI PARTS AND SERVICE LLC. Parts replaced under warranty will be
considered as part of the original product and any warranty on those parts will expire coincident with the original product warranty.
TO OBTAIN WARRANTY SERVICE:
Contact GXI PARTS AND SERVICE LLC to obtain warranty return authorization and directions as to where to send your product for evaluation.
Have your proof of
purchase and the product serial number available when you call.
If you are not satisfied with warranty service, contact GXi PARTS AND SERVICE LLC. If you are unable to resolve problems and require further assistance, write to GXI
PARTS AND SERVICE LLC Customer Service.
EXCLUSIONS:
THIS WARRANTY DOES NOT EXTEND TO PARTS AFFECTED OR DAMAGED BY ACCIDENT AND/OR COLLISION, NORMAL WEAR, CONTAMINATION, USE IN AN
APPLICATION FOR WHICH THE PRODUCT WAS NOT DESIGNED OR ANY OTHER MISUSE, NEGLECT, INCORPORATION OR USE OF UNSUITABLE ATTACHMENTS OR
PARTS, UNAUTHORIZED ALTERATION, OR ANY CAUSES OTHER THAN DEFECTS IN MATERIAL OR WORKMANSHIP OF THE PRODUCT. IN PARTICULAR, THIS
WARRANTY DOES NOT COVER DAMAGE CAUSED BY FAILURE TO FOLLOW PRESCRIBED WARNINGS AND OPERATING PRACTICES; FAILURE TO FOLLOW PROPER
MAINTENANCE AND STORAGE PROCEDURES; AND PHYSICAL DAMAGE DUE TO SHIPPING, HANDLING OR STORAGE.
DISCLAIMER OF CONSEQUENTIAL DAMAGE AND LIMITATION OF IMPLIED WARRANTIES:
GXI PARTS AND SERVICE LLC DISCLAIMS ANY RESPONSIBILITY FOR LOSS OF TIME OR USE OF THE PRODUCT, TRANSPORTATION, COMMERCIAL LOSS, OR ANY
OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGE. ANY IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS WRITTEN LIMITED WARRANTY.
THIS WARRANTY IS VOID IF THE MANUFACTURING DATE AND THE SERIAL NUMBER ON THE EQUIPMENT HAS BEEN REMOVED OR THE EQUIPMENT HAS BEEN
MODIFIED.
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