iridium IntelliDOCK 9555
Installation
& User Manual
Suitable for the Iridium 9555
Portable Satellite Telephone
Beam Communications Pty Ltd
Page 1: ...iridium IntelliDOCK 9555 Installation User Manual Suitable for the Iridium 9555 Portable Satellite Telephone Beam Communications Pty Ltd ...
Page 2: ...es which may result from its use No license is granted by implication or otherwise under any patent or patent rights of BEAM BEAM reserves the right to change specifications at any time without notice Copyright 2010 BEAM Communications Pty Ltd All rights reserved User Information Please record your serial number here for future reference Model IntelliDOCK 9555 Serial no This number can be copied f...
Page 3: ...tooth Audio Headset RST725 See your Service Provider for pricing and availability of these quality BEAM accessories Additional Information For the latest in supporting software and documentation for IntelliDOCK 9555 please visit www beamcommunications com support intellidock9555 DATA To use data on the IntelliDOCK the specific Beam USB driver must be installed on the PC connecting to the IntelliDO...
Page 4: ...llation Guidelines 15 Routing Cables for vehicle installations 15 Guidelines for Electrical Connections 16 Unpacking and Testing 17 Connecting Power to the Interface unit 17 A Powering from the AC DC power adaptor 17 B Powering from the DC power cable lead 18 ACC On Off Feature DC cable lead 18 Wiring for a Marine Application 18 Installation Procedure 19 Installing the IntelliDOCK Cradle 19 Cradle...
Page 5: ... Communications 31 Using the USB Data Port 31 USB Driver Installation 32 Using the Bluetooth Data 32 AT Commands 33 Setting the Baud Rate 33 Iridium 9555 Display Definitions 34 Power On Messages 35 Assuring Quality of Iridium Service 36 Obstructions 36 Cabling 36 RF Interference 37 Symptoms of RF Interference 37 Mitigation of RF Interference 37 Specification Summary 38 Electrical Environmental Spe...
Page 6: ...telliDOCK 9555 Refer to the appropriate section of this IntelliDOCK 9555 Installation User Manual for additional safety information Store the system in a cool and dry area Do not submerge the system in water Do not place foreign metal objects or debris in the system If debris fall into the system please return to factory for service WARNING DO NOT open equipment There are no user serviceable parts...
Page 7: ...ter and receiver When it is ON it receives and also sends out radio frequency RF signals NOTE Refer to Iridium 9555 Phone Manual for additional Information The Iridium 9555 handset has an in built Iridium transceiver which is designed to be used with an external antenna This antenna transmits RF energy The Iridium antenna fitted via an extension coaxial cable to the cradle must be located more tha...
Page 8: ...hands free speaker phone operation Speakerphones hands free must be installed by qualified personnel Faulty installation or operation can constitute a safety hazard IMPORTANT Cellular Satellite terminals or mobiles operate using radio signals and communication networks Because of this connection cannot be guaranteed at all times under all conditions Therefore you should never rely solely upon any ...
Page 9: ...should also consult the manufacturer of any equipment that has been added to your vehicle Performance of electronically controlled brake and or guidance systems can under certain unique conditions be subject to interference by mobile radio operation Although the transceiver exceeds all requirements regarding radio frequency emissions you should mount the transceiver as far as possible from the gui...
Page 10: ...ance RECORD Write details of your unit for easy reference when required Ideal when troubleshooting Terminology TERM DESCRIPTION PDMS IntelliDOCK Management System MS Windows Install SMS Short Message Service SBD Short Burst Data Mobile Originating Describes a call originating our outgoing FROM the IntelliDOCK to the other party Mobile Terminating Describes an incoming call being answered by the In...
Page 11: ...on solutions Beam specializes in Voice Data Tracking and customized solutions Beam develops innovative products and services to meet market demands and niche applications Beam s leading edge products are deployed in a wide range of vertical markets including Maritime Transport Government Defence Mining Construction Forestry Emergency Services Relief Aid Telemetry and Rural Telephony Supported by a...
Page 12: ... SBD Supports all Iridium voice data SMS SBD services Access to prepaid Post Paid Crew Calling PRIVACY HANDSET Supports optional Beam Privacy handset Auto sensing answer hang up intelligence INSTALLATION Supports 9 32V DC power Input Flexible installation via universal mount also suitable for wall mounting Optional with 110 240V AC Plug pack Handset always charged ready for use QUALITY Professiona...
Page 13: ...55 Installation User Manual 13 Equipment Overview EJECT Button Mini USB Data Port Iridium Antenna TNC Female Input Power 4 way microfit Privacy Handset 4 pole 3 5mm 9555 Handset Antenna Plug 2 Button Panel Interface ...
Page 14: ... pull on the handset to confirm that it is docked correctly and won t come loose Removing the 9555 1 When removing the 9555 handset from the IntelliDOCK cradle reverse the above steps ensuring you firmly press the EJECT button on top of the IntelliDOCK cradle The phone will then pop forward into your hand and can then be removed from the cradle the EJECT button requires firm force to disengage pho...
Page 15: ...lows for adequate clearances for cables Only qualified personnel should install communication equipment If necessary contact the vehicle manufacturer for air bag information specific to the vehicle Routing Cables for vehicle installations If your vehicle is equipped with wiring troughs in the doorsills use them to simplify cable installation and to provide maximum protection for the cables If wiri...
Page 16: ...you may optionally insert a 10 amp fuse not included into the ground 0V line Failure to insert a fuse can cause equipment to overheat IF a wiring fault exists Many parts of a vehicle can produce electrical noise that interferes with the electrical radio system operation The ignition system is the most common source of electrical noise interference Before you begin installation ensure that the igni...
Page 17: ...ad which are both supplied in the kit A Powering from the AC DC power adaptor The AC DC power adaptor supports international AC voltage ranges for global compatibility 1 Please ensure that the Power Adaptor cabling has enough length to reach the IntelliDOCK cradle and that it is plugged into a power outlet of suitable safe power capability If using a power board extension ensure that it is not ove...
Page 18: ...power on and off as the vehicle key is enabled If this function is not required this YELLOW Accessory wire MUST be also connected to the VIN RED wire ACC On Off Feature DC cable lead The DC Power lead allows users to control the on off status of the IntelliDOCK This input YELLOW wire of the DC cable lead can be connected to a vehicle s accessories ignition or other similar circuits to allow the us...
Page 19: ...or the IntelliDOCK cradle consider these guidelines Ensure that each mounting surface is strong enough to support the control unit Allow enough room so that you can easily insert the 9555 handset into and remove it from the cradle Ensure that the IntelliDOCK is within cable distance of power and antenna connections Position the handset and cables so that it does not interfere with vehicle operatio...
Page 20: ... Attached one pivot base to the rear of the IntelliDOCK using the M4 screws supplied Pivot base bolted on 2 Secure the 2nd pivot base onto the location you have selected for mounting the IntelliDOCK Pivot Base RAM Mount 3 Use the interconnecting stem of the RAM mount to secure the Intel liDOCK to the PIVOT BASE and tighten into desired location firmly using the wing nut on the stem Finished result...
Page 21: ...5 Phone when the phone is docked WARNING DO NOT pull with force on the cables from the Rear of the IntelliDOCK Provide strain relief clamping of the antenna cables where required Correct installation of the antenna system is a vital part of the IntelliDOCK system to ensure reliable functionality and drop free calls Use only quality low loss antenna cabling and ensure that the cable s and connector...
Page 22: ... loom Please use suitable electrical tape and or strain relief clamps where required to ensure reliable connection Privacy Handset mode is enabled when the handset is removed from the cup Please ensure to re dock the Privacy Handset when not in use Preliminary Testing Prepare the Iridium 9555 Handset 1 Ensure that the 9555 Handset is running with the required compatible firmware 2 Remove the rubbe...
Page 23: ...ed 3 Hold the Headset device button s to enter pairing mode please refer to the headset user instructions 4 Once the devices are successfully paired the Bluetooth LED on the cradle will change to Blue half intensity 5 Bluetooth can be turned ON with a single press and OFF by press and hold for 2 secs the Bluetooth button on the cradle The cradle will sound a single 1 beep when turning off Once pai...
Page 24: ...Instruct the data device computer to search for a new device to pair with The IntelliDOCK will accept pin codes 0000 and 1234 You can change these defaul pin codes via the IntelliDOCK management system PDMS 5 Once the devices are successfully paired the Bluetooth LED on the cradle will start slow flashing Blue to indicate data connection available 6 Bluetooth can be turned ON with a single press a...
Page 25: ...ne in the docking station Gently pull on the handset to confirm that it is docked correctly and won t come loose Removing the 9555 1 When removing the 9555 handset from the IntelliDOCK cradle reverse the above steps ensuring you firmly press the EJECT button on top of the IntelliDOCK cradle The phone will then pop forward into your hand and can then be removed from the cradle the EJECT button requ...
Page 26: ... charging range is from 0 to 40 degrees Celsius 32 to 104 degrees Fahrenheit NOTE The 9555 handset can be removed whilst powered however the handset will turn off automatically If it is removed during a call the 9555 will attempt to remain in call as long as antenna is extended and in sky view The call may drop out during this transition and the phone may turn off NOTE If the battery is too flat o...
Page 27: ... slowly 2 To end call use the 9555 keypad Options 1 During call you may transfer the call to the optional Privacy Handset by taking the Privacy Handset out of its cup This automatically directs the call audio to the Privacy Handset To return call back to the Bluetooth Headset insert the Privacy Handset back in its cup Bluetooth Phone Call Mobile Terminating The Bluetooth connection to the Audio He...
Page 28: ...e mute button once Ringer Selection The IntelliDOCK has an internal ringer that sounds during an incoming call There is a choice of two 2 ring tones Repeating two tone cadence Single beep at beginning of incoming call These modes can be changed by single press of the Ringer button when OUT of call A preview of the sound will be heard and the setting is stored Press again to toggle between the 2 ch...
Page 29: ...ss the Mute button once 3 When in Earpiece Jack Mode Mute function is disabled NOTE 1 The 2 5mm jack can remain plugged into the 9555 handset whilst in normal or Earpiece Jack mode NOTE 2 Earpiece Jack function only operates DURING a call Once the call is ended Earpiece Jack mode is exited If button is pressed when NOT in call it will step through the Ringer Volume modes NOTE 3 Earpiece Jack mode ...
Page 30: ... press exits Earpiece jack LED flashes ORANGE Bluetooth On single press Bluetooth OFF 1 5 seconds press LED is BLUE half intensity when Bluetooth ON and is paired Fast flashing when searching device Slow flashing during a call Single beep sounds when turning OFF Discovery Mode 5 seconds press LED flashes ORANGE and BLUE Ringer sounds double 2 beeps Clear Bluetooth Devices 10 seconds press Ringer s...
Page 31: ...internet via Iridium Direct Internet 2 or through a Dial Up connection USB Port mini connector Located on the underside of the IntelliDOCK Cradle this mini USB interface provides communication to the 9555 for data communication Using the USB Data Port The IntelliDOCK 9555 utilises the Iridium 9555 portable satellite phone s USB data port This USB data port allows connection of a PC Laptop to the 9...
Page 32: ...Windows based operating systems Using the Bluetooth Data A computer or data host with Bluetooth data can be connected wireless with IntelliDOCK Refer to section Bluetooth Data Configuration The internal Bluetooth module supports SPP Serial Port Profile and therefore presents itself like a standard Com Serial Port to the data de vice AT commands and circuit switched data calls are made via this wir...
Page 33: ...fected AT COMMAND CRADLE DEFAULT STATUS LIMITATION AT IPR 6 0 Auto baud is permanently disabled with the default baud rate set to 19200 See Using the RS232 Communication Port for further information ATEn 1 Echo is on permanently enabled ATVn 0 Numerical responses only AT Cn 0 DCD is forced on at all times ATQ1 1 ISU responses are not sent to the DTE AT F0 Blocked AT W1 Blocked AT Yn Blocked Settin...
Page 34: ...splay Definitions Display Status indicators and Icons The following icons will appear in your 9555 handset display to provide you with various information about the phone s activity Main Screen Components Menu Components ...
Page 35: ...d PIN code provided by your service provider and press OK to proceed Insert Card Power off your phone make sure your SIM card is inserted completely and then power your phone on again Check Card The SIM card is damaged or inserted the wrong way Blocked If the SIM card PIN code is incorrectly entered three times in a row your phone becomes blocked Use 05 to proceed to enter the PUK code Blocked If ...
Page 36: ... they block the signal between the antenna and the satellites Having a com pletely open view of the sky plays a very important role in maximising performance as the Iridium satellites cross the sky from North horizon to South horizon during a connected call All surrounding obstructions must be lower than the top of a fist extend ed at arms length and the bottom of the fist placed on the horizon Ir...
Page 37: ... phone is being operated with an obstructed view of the sky Some of these symptoms include erratic or no signal strength indication dropped calls or warbled or otherwise distorted voice These symptoms may be intermittent or persistent depending largely on the interference source its distance strength and frequency relative to the Iridium unit Mitigation of RF Interference Iridium Service degradati...
Page 38: ...SSOR MEMORY Microcontroller 72MHz 32 bit ARM7TDMI S 512kB Program Flash 64kB 34kB SRAM 8kB Non volatile FRAM Real Time Clock Sleep Mode BLUETOOTH MODULE INTERNAL System Bluetooth 2 0v EDR Enhanced Data Rates 802 11 coexistence Profiles HFP Hands Free Profile v 1 5 HFP AG Hands Free Audio Gateway Profile v 1 5 SPP Serial Port Profile Power Default Class 2 10 metres Class 1 100 metres 18dBm max 2 4G...
Page 39: ...tection Conformal Coating to Circuit Board Assy EMC Compliance CE IEC60945 2002 sections 9 10 RoHS Full compliant RoHS Directive EU 2002 95 EC All 6 substances WEEE For EU countries this product must be collected separately from household waste as defined in each region This product must not be discarded together with household waste Flame Retardant UL94 0 Safety SELV IEC EN AS NZ 60950 1 When 955...
Page 40: ...40 Cradle Mounting Dimensions IntelliDOCK Dimensions in millimeters 23 01 30 17 5 53 19 05 19 05 15 08 61 92 46 05 ...
Page 41: ...d or in vehicle mode A Check your SIM is inserted correctly in the handset Check your battery is charged Refer to your service provider Q There is a lot of background noise on the call A Check the signal strength and that you have 5 bars to make a quality call Test on another call Q Dropped calls A Due to a satellite network when you are in motion the satellite signal may become obstructed such as...
Page 42: ... is locked A Enter the PIN2 unblocking key PUK2 or contact your service provider Q You can t cancel call forwarding or call barring A Wait until you are in an area with good network coverage and try again Q Your SIM card won t work A Is the card inserted the correct way Is the gold chip visibly damaged or scratched Return the card to your service provider Check the SIM and phone contacts If they a...
Page 43: ...hipment by BEAM Communications to the Customer BEAM Communications will repair or replace at our option any defective product provided that our analysis and or inspection discloses that such defects developed under normal and proper use 4 This warranty does not extend to goods subjected to liquid or particulate ingress extreme humidity misuse neglect accident or improper installation or to mainten...
Page 44: ...WEB www beamcommunications com EMAIL info beamcommunications com PHONE 61 3 8588 4500 FAX 61 3 9560 9055 AFRICA ASIA AUSTRALIA EUROPE MIDDLEEAST NORTHAMERICA SOUTHAMERICA ...
