Bea-fon Smart Home SAFER 1S, Manual

Page: 26 / 67

26
FAQ
Q: The device cannot be previewed properly?
A:
Check whether the network is normal, you can place the camera close to the
router, and if not, it is recommended to reset the device and add it again.
Q: Why is it still in the list of devices after reseting?
A:
The reset device only resets the network configuration of the camera,
but cannot change the configuration on the App, remove the camera,
and must be deleted by the App.
Q: How to cut the camera network to other router?
A:
First remove and reset the device on the App and then configure the
device again by the App.
Q: Why doesn‘t the camera identify the SD card?
A:
It is recommended to plug in SD card after power cut. Confirm whether the
SD card is normally available and the format is FAT32. And the TF card can‘t be
identified when the internet environment is not good.
Q: Why I can‘t get the notifications with my cell phone App?
A:
Please confirm that the App has been running on the phone, and the
relevant reminder function has been opened; Message notification and
authority confirmation in the mobile phone system have been opened.