Cytometer troubleshooting
Introduction
This topic describes possible problems and recommended solutions for BD FACSymphony™ A1 flow cytometer
issues.
Droplets are visible on the SIT
Possible causes
Recommended solutions
Worn O-ring in the retainer
Replace the O-ring. See
Changing the sample tube O-ring (page 48)
.
Outer sleeve is not seated in
the retainer
1. Loosen the retainer.
2. Push the outer sleeve up into the retainer until seated.
3. Tighten the retainer.
Outer sleeve is not on the
sample injection tube
Replace the outer sleeve.
1. Loosen the retainer.
2. Slide the outer sleeve over the sample injection tube until it is seated.
3. Tighten the retainer.
Waste line is pinched,
preventing proper aspiration
Check the waste line.
Waste tank is full
Empty the waste tank.
Droplet containment vacuum
is not functioning
Call your BD service representative.
Acquisition Mode switch set
to Plate
Make sure Acquisition Mode switch is set to Tube when HTS is not attached.
The mode is not set to HTS.
Change the mode to HTS by pressing down the MODE button for more than 3 seconds.
Sample tube not fitting on SIP
Possible causes
Recommended solutions
Sample tube other than
Falcon
®
tubes used
Use Falcon
®
12 x 75-mm polystyrene sample tubes. See
.
Worn Bal seal
Replace the Bal seal. See
Changing the Bal seal (page 46)
.
Sample tube is cracked
Transfer contents to a new tube.
Rapid sample aspiration
Possible causes
Recommended solutions
Support arm is to the side
Place the support arm under the sample tube.
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BD FACSymphony™ A1 Flow Cytometer User's Guide
Summary of Contents for FACSymphony A1 Flow
Page 1: ...FACSymphony A1 Flow Cytometer User s Guide 23 23437 01 2022 07 For Research Use Only ...
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