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11
TROUBLESHOOTING
1. Put safety key in the yellow area of panel
2. Err (or E00) still shows or there is no
function, change the computer
screen/display monitor.
SOLUTION
PROBLEM
MEANING
ERROR
CODE
Safety key is not on the
panel or it is not properly
put on
No Safety Key on
Panel
Err
(or E00)
E2
E4
E5
E6
E7
E8
Control Board
Error
Control Board
Error
Overcurrent
Protection
Motor Error
Communication
Failures
Overload
Protection
Control board is broken
or pseudo soldering on
control board
Control board is broken
Control board short
circuit or motor
blocked
Motor broken or motor
line fall off
Wires from the control
board to panel board
are broken or not
properly connected
Excess of electricity or
user exceeded max
load weight
1. Open the motor cover and check
whether the motor is blocked. Remove
the block if yes.
2. Replace the control board if it’s not
blocked, or the error still shows.
1. Open the motor cover and check
whether the motor is broken or whether
the motor wire is connected to control
board properly. Reconnect the wire is
recommended.
2. Replace the control board if the error
still shows.
1. Make sure the wires from the control
board and panel board are connected
securely and not damaged.
2. Replace the control board if the error
still shows.
1. Make sure the user does not exceed max
weight capacity.
2. Reconnect power and re-start
the machine.
3. Replace the control board if the error
code till shows.
Replace control board
Replace control board
