All items can be returned for any reason within 60 days of the receipt and will receive a full refund as long as the
item is returned in its original product packaging and all accessories from its original shipment are included. All
returned items will receive a full refund back to the original payment method. All returned items will not be charged
a re-stocking fee.
All returned items require an RA (Return Authorization) number, which can only be provided by a Best Choice
Products Customer Service Representative when the return request is submitted. Items received without an RA
may not be accepted or may increase your return processing time. Once an item has been received by Best Choice
Products, refunds or replacements will be processed within 5 business days.
All returns must be shipped back to the Best Choice Products Return Center at the customer’s expense. If the
reason for return is a result of an error by Best Choice Products then Best Choice Products will provide a pre-paid
shipping label via email. Boxes for return shipping will not be provided by Best Choice Products, and is the
customer’s responsibility to either use the original shipping boxes or purchase new boxes.
Pictures may be required for some returns to ensure an item is not damaged prior to its return. Items returned are
not considered undamaged until they are received by Best Choice Products and verified as such. All damages to
items are the customer’s responsibility until the item has been received by and acknowledge by Best Choice
Products as undamaged.
CONTACT US, WE’RE HERE 7 DAYS A WEEK TO HELP YOU!
WARNING
Manufacturer and seller expressly disclaim any and all liability for personal injury, property damage or
loss, whether direct, indirect, or incidental, resulting from the incorrect attachment, improper use,
inadequate maintenance, or neglect of this product.
PRODUCT WARRANTY INFORMATION
bestchoiceproducts.com
customerservice@
bestchoiceproducts.com
844.948.8400
LEARN MORE!
TROUBLESHOOTING
Reason
Low battery
Loose connection to motor
Steering wheel is not properly
connected
Problem
Slow speed
Vehicles shakes while
driving
Vehicle is silent
Solution
Fully charge the battery
Overloaded vehicle
Reduce the weight on the vehicle
Uneven or sloped road
Drive on flat pavement
Ensure the motor is properly connected to
the battery
Properly connect the steering wheel
connector
Gear boxes are installed
incorrectly
Forward and reverse switch
is flipped
Make sure the L gear box is on the left and
R gear box is on the right
Normal
Battery is warm and
makes a slight noise while
charging
Normal
