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User Manual 

54  

BCN3D Technologies 

Technical Assistance Services

If you do not find a solution to your problem in this 
manual, please contact the BCN3D Technologies team 
through any of the following channels:

Technical Assistance

You can contact the technical assistance services by 

email, and we will answer you as quickly as possible. 

Please remember to include your phone number so we 

can contact you.

[email protected]

Email 

If you have a question that is not related to technical 
assistance, please send us an email to the address 
below. A BCN3D Technologies expert will contact you as 
quickly as possible.

[email protected]

You can find all of this information in the Contact 
Section of our website:

www.bcn3dtechnologies.com/en/sigmax-contact

Be sure to include the serial number of your printer 
whenever you send us a query to help us provide the 
best possible services.

Summary of Contents for Sigmax R19

Page 1: ...User Manual 1 User Manual R19...

Page 2: ...ims First Printing Starting Out With BCN3D Cura Your first dual print First Mirror Duplication print Firmware Upgrade Functionalities Operation and maintenance Change hotend Clean and lubricate axes H...

Page 3: ...ts according to the clauses set out below All the products purchased at BCN3D Technologies are covered by the Law 23 2003 of July 10 of Warranties on the Sale of Consumer Goods consolidated in Royal L...

Page 4: ...pport department will assess the situation and within 48 hours will tell you whether or not we accept your return request If accepted it will assign you an RMA number with a validity of 30 days Warran...

Page 5: ...s and any law for non payment Warranty exclusions This Warranty does not cover 1 Defects caused by inappropriate transportation without original packaging or handling of the Product including without...

Page 6: ...ral or written on any method However this Warranty does not limit either the consumer s rights specified in current legislation or the rights against the seller also set out in the legislation Fundaci...

Page 7: ...llation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Ho...

Page 8: ...pply Electrical energy consumption Fused Filament Fabrication FFF Independent dual extruder IDEX 685 mm x 440 mm x 680 mm fully assembled 20 kg without filament spools 420 x 297 x 210 mm 2 0 3 0 4 0 5...

Page 9: ...uder print head moves along the axis to deposit the material for one layer at a time before moving slightly upwards to begin printing a new layer This process is repeated until the object has been com...

Page 10: ...d on and wait 15 minutes after it has been switched off before touching them Handle the glass printing surface with care Make sure it is not dropped or hit with anything as this could seriously damage...

Page 11: ...inter to warn users about the hazardous areas of the machine and actions which are not recommended as they will stop the machine from working properly 1 Pictogram Danger Hot surface 2 Pictogram Danger...

Page 12: ...ecommend you to follow the steps below in order to unpack your 3D printer correctly 1 2 3 4 Retain packaging for warranty service i Take out the printer with the plastic bag Finally remove the plastic...

Page 13: ...art guide and warranty 6 Clips USB and Power cable 4 Allen keys Sample print Stickers 2 Teflon tubes Glass printing surface 2 0 4mm Hotends 2 PLA spools Lubrication Kit 2 Calibration gauges 4 Flat cab...

Page 14: ...assemble them in order to complete the setting up process If you have any queries while assembling the machine please contact BCN3D Technologies technical service at support bcn3dtechnologies com Foll...

Page 15: ...User Manual 15 Set up 2 Place the spools holders into the spools 3 Fit them into the indicated holes...

Page 16: ...towards the front in order to work more comfortably 5 Insert the teflon tube until it stops 6 Insert the opposite end of the teflon tube into the hotend s hole until it stops When inserting the teflo...

Page 17: ...User Manual 17 Set up 7 Attach the teflon tubes with the clips...

Page 18: ...User Manual 18 8 Put together the teflon tube with the hotend cable using the flat cable clips Set up...

Page 19: ...User Manual 19 Set up 9 Connect the power supply cable The plug is located at the rear of the machine 10 Insert the SD card into the reader...

Page 20: ...se bigger spools up to 300mm in diameter at the back of the printer The 3D file in STL format for the external spool support can be found both in the SD card attached and in the BCN3D website Support...

Page 21: ...Turn calibration screw as indicated in the touchscreen 2 Setup Assistant 5 Follow screen s instructions in order to load the material 8 Glass printing surface calibration 3 Load filament Press Next Pr...

Page 22: ...not flex If the nozzle is too close to the glass the line will be transparent or non uniform The line must be adhered to the printing glass and with no gaps If the nozzle is too far to the glass the...

Page 23: ...ple of lines 17 Y Axis calibration The printer will print horizontal lines 15 X Axis calibration The printer will print vertical lines 18 Choose the best aligned couple of lines 1 10 1 10 Congratulati...

Page 24: ...ssfully it is key important to make sure both nozzle tips are exactly at the same height However due to manufacturing and assembly tolerances the offset between tips can be up to 0 5mm The Sigmax auto...

Page 25: ...the first layers of the raft so the model won t be affected by any Z offset 2 Install shims to mechanically correct the Z offset Printing a raft takes time and spends material For those users planning...

Page 26: ...correct the Z offset between nozzle tips Once you confirm you want to install the shims remember de number of shims to install on which ho tend and just follow the screen instructions 1 Wait until the...

Page 27: ...ling shims 6 Screw the bolts again 7 Put the black piece again in its place and screw the bolt again 5 Install as many shims as were indicated in the screen 8 Turn on the machine and follow the instru...

Page 28: ...i figure as it will allow you to check that everything is working properly and you are now ready to start printing your own objects Make sure that the glass is clean and apply a small amount of the in...

Page 29: ...ability of the process BCN3D Cura takes profit easily of all the benefits of IDEX system simply merge multi material or multi colour models or generate customized support structures It includes valida...

Page 30: ...User Manual 30 Your first dual print 3 Click Open File 4 Select files to print 5 Click the model and assign the extruder to print with...

Page 31: ...ne Right click on any of the selected models and select Merge Models Your first dual print 7 Select profile 8 Click Prepare to generate the printing file 10 Safely remove the SD card from the com pute...

Page 32: ...stick on the glass printing surface Then select the file to print Congratulations You have started printing your first 3D part with the Sigmax R19 If your printed part has adhesion problems with the g...

Page 33: ...the Left Extruder Make sure the hotend and material loaded at Right Extruder are the same than in the Left Extruder 5 Click Prepare save the file and print it Before se lecting the file to print reme...

Page 34: ...w this process through BCN3D Cura for checking if the latest firmware version is installed on your printer If not it will get the latest firmware and it will be installed 1 Use the USB cable to connec...

Page 35: ...irmware upgrade 6 Once the process is completed close the window 5 Wait until the firmware is installed The process may take a few minutes to complete Congratulations You have upgraded the firmware of...

Page 36: ...enu allows you to operate and maintain your printer Filament this menu allows you to manage the filaments of the printer The menu functions are Load This is for loading filament into one of the ex tru...

Page 37: ...atform up and down Hotend Cleaning Assistant Perform this opera tion to clean the hotend Just follow the instructions of the screen This operation is recommended when you notice any sign of underextru...

Page 38: ...g the hotend is an easy operation that can be performed in a few minutes You will need Scissors or cutting pliers 2 5mm hex key Pliers Zip ties User Manual 38 1 Operating the printer via the LCD scree...

Page 39: ...ntenance User Manual 39 4 Turn off the Sigmax when the LCD indicates it 5 Remove the black piece to work more comfortably Then remove the black clip Finally hold down the cou pling collet and pull out...

Page 40: ...Operation and maintenance User Manual 40 6 Unscrew the cover and remove it 7 Unscrew the hotend 8 Cut the zip tie and remove it...

Page 41: ...intenance User Manual 41 9 At the back of the toolhead carriage press the connector to remove the cable of the hotend 10 Remove the old hotend and place the new one connecting it at the back of the to...

Page 42: ...User Manual 42 Operation and maintenance 11 Place and adjust the zip tie cutting off the excess 12 Screw the hotend place the cover and screw it...

Page 43: ...tops making sure it is well placed Put back the black clip and the black piece 16 Finally calibrate the offset between hotends 14 Turn on the Sigmax and follow the screen instructions Select the hoten...

Page 44: ...ts mechanical components Follow these steps User Manual 44 1 From the LCD screen go to Utilities Maintenance Move printig surface Lower the platform to the lowest position to work more comfortably The...

Page 45: ...ear 3 Apply the lubricating oil pencil along the Z shaft bars making sure that it does not drip 5 Apply the grease along the spindle of the Z axis motor 6 Turn on the Sigmax and from the LCD screen go...

Page 46: ...Sigmax During this process it s recommended to manually move the axes in order to reach all the guide 8 From the center towards the ends of the linear guides of the X and Y axes remove dirt with an a...

Page 47: ...pply the lubricating oil pencil along the linear guides of the X and Y axes with special emphasis on their superior and inferior faces Make sure there is no excess oil dripping 10 Clean again the X an...

Page 48: ...d maintenance 1 Operating the printer via the LCD screen go to Utilities Maintenance Hotend cleaning assistant 2 Select the hotend to clean and in case there s material loaded press NEXT Otherwise sel...

Page 49: ...s out clean of residues 6 Press NEXT and keep pushing until new notice 7 Wait while the hotend cools down 8 Finally when indicated in the screen pull out the piece of filament 9 Repeat the process unt...

Page 50: ...learn about the 3D Printing manufacturing process PLA is compatible with PVA supports Once printed PLA parts can withstand operating temperatures up to 50 C To ensure good bed adhesion use 3DLac Dimaf...

Page 51: ...e 3DLac Dimafix or Glue Stick For a better print quality use the BCN3D enclosure for the Sigmax Nylon Nylon polyamide is an extensively used material for its unique mechanical and chemical properties...

Page 52: ...erials or complex prints You can find them on our website https www bcn3dtechnologies com en 3d printer spare parts We recommend using an enclosure when printing with technical materials such as ABS N...

Page 53: ...place Store the spools in a dry cool place Remove the filament inside the Purge Tank Remove the filament leftovers spread inside the printer Clean the glass printing surface with warm water and soap...

Page 54: ...ber to include your phone number so we can contact you support bcn3dtechnologies com Email If you have a question that is not related to technical assistance please send us an email to the address bel...

Page 55: ...holder 5 0 6 mm Hotend 6 Purge Tank 7 Glass printing surface 8 SD Card reader 9 Touchscreen 10 Filament entry 11 Filament Spool 12 Switch 13 Platform 14 Power plug 15 USB port 16 External feeding sup...

Page 56: ...User Manual 56 Diagram of Sigmax R19 14 16 17 15 1 5 12 13 8 18...

Page 57: ...ablished deadline which is 14 calendar days from the reception of the order 2 Defective goods If you detect any defect in the operation of the product you have 7 working days from the reception of the...

Page 58: ...pick up the goods to be returned perfectly packed being able to desist from the collection in case of improper packing It is important that you place the RMA number visible on the package You will not...

Page 59: ...to develop a 3D printer which could print most of its own components and be a low cost printer As an open source project all of the de signs produced by the project have been released under a free sof...

Page 60: ...MX R19 2018 3...

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