BCI 10, Operation Manual

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Chapter 9: Troubleshooting
9-2 Clinician’s Operation Manual
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
The monitor displays
27
ERR when
powered up.
The battery is defective. Disconnect the AC power cord and
then reconnect it. If the error message
persists, the battery is defective.
Contact your authorized service
representative.
Battery run time is
excessively short
on a fully charged
battery.
The LI-Ion rechargeable battery
pack must be replaced.
Contact your authorized service
representative.
Sensor
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
No pulse shown on
the bargraph or PI
graph.
Patient cable or sensor is
disconnected from the oximeter.
Sensor is incorrectly positioned
on the patient.
Poor patient perfusion.
Defective sensor or patient
cable.
Check sensor connections to the
patient cable and to the oximeter.
Reposition the sensor.
Reposition the sensor.
Try a new sensor or contact your
authorized service representative for
help.
The pulse rate is
erratic, intermittent,
or incorrect.
The SpO
2
sensor is improperly
positioned on the patient.
The patient is experiencing poor
perfusion.
The patient is moving too much.
There is too much ambient light
around the SpO
2
sensor.
Defective sensor or patient
cable.
Reposition the sensor on the patient.
Confirm signal level with PI and signal
bar graphs.Reposition the sensor on
the patient.
Make sure that the patient remains
still. Place the extremity on a pillow
that acts as a buffer to motion.
Shield the SpO
2
sensor with a towel.
Try a new sensor or contact your
authorized service representative for
help.
SpO
2
value is erratic,
intermittent, or
incorrect.
Poor patient perfusion.
Patient motion.
Defective sensor or patient
cable.
Confirm signal level with PI and signal
bar graphs.
Reposition the sensor on the patient.
Patient must remain still to obtain an
accurate measurement.
Try a new sensor or contact your
authorized service representative for
help.