The BBQ Hack Gas Griddle has a Limited Lifetime Warranty that covers any manufacturer’s
defects. Any damage occurring due to improper use or neglect will not be covered. The griddle
is covered under warranty if the griddle surface bows over ¼ inch up or down AFTER the
griddle has cooled down (There may be a small amount of bowing during cooking, this is
completely normal). This warranty does not cover rust, as it should be seasoned properly
following the previous instructions. Approved warranties will result in the replacement of the
defective item, and the customer is responsible for shipping. Please direct all claims to
[email protected]
Our Story
:
Hi, we are Sam and Brian, the founders of BBQ Hack. We are just a couple
of backyard BBQ enthusiasts who believe that cooking brings people together. We
developed and sold our first product in 2018 and since then we have released multiple
products geared towards other grilling enthusiasts.
BBQ Hack
bbqhack.com
(316) 844-0112
[email protected]