BBPOS Chipper OTA User Manual Download Page 18

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BBPOS Chipper OTA v1.5
CONFIDENTIAL

Page 18 of 18

Error 0x0CAF

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Invalid session

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Please connect to power source and charge up
the device to 10% or above before doing OTA.

Charge the device to full battery and try again

Please connect to power source and charge up
the device to 50% or above before doing OTA.

Charge the device to full battery and try again

Fail to connect to TMS - The remote server
returned an error: (502) Bad Gateway.

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Product not found - Failed: Product version
cannot be found

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Summary of Contents for Chipper OTA

Page 1: ...BBPOS Chipper OTA v1 5 CONFIDENTIAL BBPOS Limited 2021 User Manual Chipper OTA Date December 31 2021 Document Version Number 1 5 ...

Page 2: ...BBPOS Chipper OTA v1 5 CONFIDENTIAL BBPOS Limited 2021 Page 2 of 18 Table of Content 1 Introduction 4 1 1 Purpose 4 2 How does Chipper OTA work 4 3 How to upgrade your Chipper 5 4 Error Messages 16 ...

Page 6: ...on with network connectivity 2 Download the Chipper OTA Android version Scan the QR code or Click the link below to download the Chipper OTA QR code URL https play google com store apps detail s id com bbpos chipperotaapp iOS version Scan the QR code or Click the link below to download the Chipper OTA QR code URL https apps apple com app chipper ota id1589744317 ...

Page 7: ...BBPOS Chipper OTA v1 5 CONFIDENTIAL BBPOS Limited 2021 Page 7 of 18 3 Open the Chipper OTA 4 If prompted select While Using the App to allow location permissions usage ...

Page 8: ...per OTA v1 5 CONFIDENTIAL BBPOS Limited 2021 Page 8 of 18 5 If prompted open the Bluetooth in system settings Click OK 6 Click Get Started to connect to the Chipper through Bluetooth with your Android iOS device ...

Page 9: ...BBPOS Chipper OTA v1 5 CONFIDENTIAL BBPOS Limited 2021 Page 9 of 18 7 Click Select to pick the Chipper you want to upgrade from the available device list 8 Connecting Collect Chipper Information ...

Page 10: ...ited 2021 Page 10 of 18 9 Click Yes then the update will be started Reminder Do not close the app or turn off the reader during update 10 Updating Rebooting Waiting for connection Reminder Do not close the app or turn off the reader during update ...

Page 11: ...BBPOS Chipper OTA v1 5 CONFIDENTIAL BBPOS Limited 2021 Page 11 of 18 11 Update Success Click Done 12 You may now close the application or select another device to update ...

Page 12: ...ur Chipper is powered on with network connectivity 2 Connect Chipper with a USB cable 3 Download the Chipper OTA Windows version Click the link below to download the Chipper OTA URL https developer bbpos com app chip per ota app chipper ota app exe Mac version Click the link below to download the Chipper OTA URL https apps apple com app chipper ota id1589744317 l en ...

Page 13: ...BBPOS Chipper OTA v1 5 CONFIDENTIAL BBPOS Limited 2021 Page 13 of 18 4 Open the Chipper OTA 5 Waiting for connection Reminder Do not remove the USB cable while connecting 6 Connect Success ...

Page 14: ...Page 14 of 18 7 Collect Device Information 8 Click Yes then update will be set Reminder Do not close the app or turn off the reader during update 9 Updating Rebooting Waiting for connection Reminder Do not close the app or turn off the reader during update ...

Page 15: ...OTA v1 5 CONFIDENTIAL BBPOS Limited 2021 Page 15 of 18 10 Update Success Click Done then disconnect the device 11 Safe to remove the USB cable 12 You may now close the application or connect another device to update ...