23
TROUBLESHOOTING GUIDE
Troubleshooting Guide
Problem
Probable Cause
Remedy
No power to the
game.
Unplugged.
Power strip turned off,
or plugs unplugged.
Circuit breaker tripped.
Line filter faulty.
Bad or overloaded power
supply.
Check wall outlet cable (A5CORD5) to line filter in back
of game. (A5FI9010) and cable AACE9715
Check rocker switch on power strip. (AACE9716) Insure
power cords are pushed up into power strip securely.
Reset power strip breaker switch or building
circuit breaker. Attempt to determine cause.
Replace line filter. (A5FI9010)
Refer to Power Supply Diagnostics
Bill Acceptor on,
but everything
else off.
(Power Supply
not ON)
Power supply unplugged.
Rocker Switch on power
supply is Off.
Power supply shutting
down because of 12 V
overload.
Faulty power supply.
Insure power supply is plugged into power strip.
Make sure rocker switch is set ON.
See power supply diagnostics to isolate bad component.
A bad solenoid or 12 volt short would cause this.
Refer to Power Supply Diagnostics section.
Marquee LED
lights are not
working.
LED strip faulty
Faulty Cable
Open rear marquee door and examine LED strip
connectors. (CE9718, CE9728, & AACE9738)
Check cables from LED strip to power supply.
(CE9718, CE9728, CE9737)
Marquee white
light bars are not
working.
LED strip faulty
Faulty Cable
Open rear marquee door and examine LED strip
connectors. (CE9708, CE9721 & CE9727)
Check cables from LED strip to power supply.
(CE9721 & CE9727, CE9708, CE9731)
Jackpot
Display Not
Working
Pinched, broken, or
disconnected wiring.
Faulty Splitter Board
or Ribbon Cables
Faulty Display Board
Display will be dark if it is not receiving the 5 Volt DC power in, or
if the ribbon cable communication is disconnected.
Check ribbon cable connections from NewGen Board to Splitter
Board, to Display. (CE9726, CE9709)
Check 5 Volt DC power in from Power Supply to Display Board.
(CE9707, CE9719)
Check continuity on those wires.
Replace Splitter Board (AACB3904) and Ribbon Cables (CE9726,
CE9709)
Replace Display Board. (A5LD1052)
AACB3904
Splitter Board
Jackpot
Display is
Scrambled
or Fuzzy
Pinched, broken, or
disconnected wiring.
Noise interference is
being picked up by
display.
Faulty Display Board
Check ribbon cable connections from NewGen Board to Splitter
Board, to Display. (CE9726, CE9709)
If one of these cables has a frayed edge, replace it.
Install filter board (AACB6401) on ribbon
cable harness.
Replace Display Board. (A5LD1052)
Summary of Contents for PERFECTION
Page 1: ...1 SERVICE MANUAL...
Page 37: ...37 PINOUT AANEWGEN1 PJ RBN...
Page 41: ...41 DECAL DIAGRAM Decal Diagram...