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27

TROUBLESHOOTING GUIDE

Problem

Probable Cause

 

Remedy

 

 Monitor not  

working. 

  

  

Power

 

down,

 

wait

 

10

 

sec

onds

 

and

 

power

 

up

 

again.

 

Monitor

 

says

 

“NO

 

SIGNAL”

 

for

 

a

er

 

power

 ‐

up.

 

 

Faulty

 

power

 

supply

 ‐ 

Check

 

for

 

12

 

Volts

 

and

 

blinking

 

green

 

LED

 

on

 

SATA

 

Drive

 

Monitor

 

HDMI

 

cable

 

unplugged.

 

Fan

 

turning.

 

Large

 

power

 

connector

 

unplugged

 

on

 

motherboard.

 

Faulty

 

or

 

loose

 

RAM

 

Refer

 

to

 

Monitor/Motherboard

 

Power

 

Supply

 

Diagnos

cs

 

for

 

further

 

diagnos

c

 

informa

on.

 

Make

 

sure

 

video

 

card

 

is

 

seated

 

in

 

motherboard

 

all

 

the

 

way

 

 

Monitor

 

has

 

nothing

 

at

 

all

 

on

 

power

 

up.

 

Power

 

cable

 

unplugged

  

from

 

monitor.

 

 

Faulty

 

monitor.

 

 

Ensure

 

power

 

is

 

plugged

 

into

 

back

 

of

 

monitor,

 

down

 

to

 

power

 

strip.

 

Push

 

ON

 

bu

on

 

on

 

monitor

 

Replace

 

monitor.

 

(A5MO0060)

 

  

Error

 

on

 

screen

 

at

 

power

 

up.

 

 

Re

Boot

 

game

 

to

 

see

 

if

 

problem

 

s

ll

 

exists.

 

Power

 

game

 

down,

 

wait

 

10

 

seconds,

 

then

 

power

 

game

 

ON

 

to

 

reset.

 

 

Monitor

 

shows

 

ASROCK

 

SET

UP

  

UTILITY”

 

Display

 

shows

 

“Sleep

  

Mode”

 

on

 

screen.

 

Display

 

shows

 

“Kernel

  

panic

 

 

unable

 

to

 

mount

  

root”

 

on

 

screen.

 

Display

 

shows

 

anything

  

other

 

than

 

HopStar

  

so

ware

 

on

 

screen.

 

 

 

SATA

 

Drive

 

unplugged

 

from

 

board

 

or

 

faulty

 

  

Refer

 

to

 

“Monitor

 

shows

 

ASROCK

 

SETUP

  

  

UTILITY”

 

sec

on.

 

Power

 

Supply

 

or

 

Motherboard

 

not

  

Communica

ng

 

correctly

 

with

 

monitor.

     

Refer

 

to

 

“Monitor

 

shows

 

Sleep

 

Mode

 

on

 

screen”

 

sec

on.

 

Faulty

 

or

 

loose

 

RAM

 

Refer

 

to

 

“Monitor

 

shows

 

Kernel

 

panic

 

 

unable

 

to

 

mount

 

root”

 

sec

on.

 

Motherboard

 

is

 

not

 

loading

 

or

 

running

 

program.

 

Refer

 

to

 

“Monitor

 

shows

 

anything

 

else

 

other

 

than

 

HopStar

 

program

 

on

 

screen”

 

sec

on.

 

 

 

Monitor shows nothing at all 
on power on. 
 

Re

Boot

 

game

 

and

 

check

 

for

 

any

 

errors

 

on

 

monitor.

 

Power

 

game

 

down,

 

wait

 

10

 

seconds,

 

then

 

power

 

game

 

ON

 

to

 

reset.

  

Power

 

cable

 

unplugged

 

 

Power

 

strip

 

faulty

 

Faulty

 

power

 

cable

 

for

 

monitor

 

Faulty

 

monitor

 

Ensure

 

power

 

is

 

plugged

 

into

 

bo

om

 

of

 

monitor,

 

down

 

to

 

power

 

strip.

 

 

Change

 

plug

 

posi

on,

 

replace

 

power

 

strip

 

if

 

needed

  

Replace

 

power

 

cable

 

Replace

 

monitor

 

(A5MO0060)

 

Summary of Contents for GRIDIRON BLITZ

Page 1: ...1...

Page 2: ...6 E sales baytekgames com All games are proudly manufactured at our factory in Pulaski Wisconsin USA JOIN OUR SERVICE FIRST NETWORK This free service is intended to keep you up to date on the latest g...

Page 3: ...NCTIONS 9 GAME SETTINGS 10 PAY IN OUT MENU 11 STATISTICS 12 DIAGNOSTICS 13 PROMOTIONAL MODE 14 WIRING DIAGRAMS 15 19 SENSOR PAD DIAGNOSTICS 20 22 TROUBLESHOOTING GUIDE 23 28 ERROR MESSAGES 29 POWER SU...

Page 4: ...gh this manual and be sure to contact our factory if you have any questions or would like some more information Thank you for your purchase Your business is important to us and we hope you enjoy this...

Page 5: ...Run through the tires jump the hurdles and avoid mascots and flying golf carts Get through all three levels before time runs out to win tickets and get your time on the high score screen Finish the th...

Page 6: ...certifications WARNING Use of flammable subtances can cause sever burns or serious injury Always use NON FLAMMABLE solvents for cleaning DO NOT use gasoline kerosene or thinners CAUTION Lifting heavy...

Page 7: ...ensor pad and CAREFULLY lower it down to the floor Buddy lift the marquee into place plugging in the cable shown Secure the marquee with 6 included silver panhead bolts and washers hardware packet is...

Page 8: ...nd always use the buddy system when moving heavy objects Plug in the game and switch the power on Load prize cards if desired and switch the free play toggle inside the cabinet to the on position Ente...

Page 9: ...ions with the MENU SELECT button MAIN MENU OPTIONS GAME VOLUME 0 1 2 3 4 5 6 7 8 9 10 ATTRACT VOLUME 0 1 2 3 4 5 6 7 8 9 10 JACKPOT VOLUME 0 1 2 3 4 5 6 7 8 9 10 CLEAR TIX CRED Press the menu button 3...

Page 10: ...ED ORANGE YELLOW GAME LEVEL TIME LIMITS LEVEL 1 MAX TIME 1 SEC 30 SEC DEFAULT 20 LEVEL 2 MAX TIME 1 SEC 30 SEC DEFAULT 20 LEVEL 3 MAX TIME 1 SEC 30 SEC DEFAULT 10 Each level must be completed within t...

Page 11: ...the jackpot adjusts to time of last jackpot win 0 INCREMENTS OF 1 30 DEFAULT 9 SEC JACKPOT TIME INCREASE time added to record time per play to decrease difficulty stops when Jackpot Max Time reached 0...

Page 12: ...ince last Reset HIGHEST JACKPOT Highest Jackpot value won AVG JACKPOT TIME Average time taken to win Jackpot LEVEL SPECIFIC STATISTICS WINS Number of times the level was completed HITS Number of times...

Page 13: ...times to test the colors of the side column lights TROUBLE SHOOTING DISPLAY Enable Troubleshooting Display to view diagnostics information on the game screen See below for details TROUBLESHOOTING DISP...

Page 14: ...e completed to win a prize 5 20 SEC INCREMENTS OF 5 SEC DEFAULT 9 5 SEC PROMO PRIZE ENABLED DISABLED CARD DISPENSER TEST Press menu button 3 times to test vend a gift card from the dispenser Some Grid...

Page 15: ...ctor to LED switching Lo Tix connector to low ticket switch Tix connector to ticket dispenser Comm connector to communication board Audio jack input Speaker connector to speaker Power connector Coin c...

Page 16: ...T DISPENSERS CE5516 Low Ticket Switch Wired Normally Open This connector is to be used for Card Swipe Systems To Ticket Dispenser Part A5TD1 12 Volt Power Enable Signal CE5516 CE5515 CE5515 Game Count...

Page 17: ...Wall Outlet Strip CE5518 AC Power to Monitor A5MO0060 AC Power to Bill Acceptor AC Power to Power Supply AAMB9 HD To Power connector on 2300 board SATA Hard Drive A5HD1800 CE5512 CE5500 4 3 1 2 CE5507...

Page 18: ...DIAGRAM MOTHERBOARD COMMUNICATIONS SPEAKERS LED LIGHTING Not Used Not Used AACE2330 TOWER LIGHTS LEFT AND RIGHT CE5523 CE5524 A5CORD21 To Speaker connector on 2300 Speaker Speaker CE5501 CE5501 CE551...

Page 19: ...CE5512 from power To Cabinet Emitter Boards 2 Boards Part AACB2804 Two emitters per beam Pad area will detect blocked beams and register a hop Detector Boards Two Boards Part AACB2803 One detector pe...

Page 20: ...n will show the Hop position Remember the pad will have to see a empty pad between hops As a player would be in the air Note If a sensor beam is blocked this will always show No Feet until obstruction...

Page 21: ...continue to Step 2 Step 2 Remove the pad from the game and look at detector board LED indicators Remove the slotted orange metal by re moving 5 tapered screws Also remove the 4 panhead screws holding...

Page 22: ...shooting Emitter boards are under the front green metal closest to the cabinet There are 2 emitter boards and each have 2 emitters per beam Verify the emitter boards have 12 volts on cable AACE5512 an...

Page 23: ...ugged Circuit breaker tripped Power strip faulty Faulty cable power supply Check wall outlet Reset power strip breaker switch or building circuit breaker Change plug posi on replace if needed See Powe...

Page 24: ...al LED strip out En re sec on of LED s do not work Speci c Colors do not light on all LED strips These LED s receive power directly from power supply Refer to Power In 12 Volt Wiring Diagram Iden fy L...

Page 25: ...a erns sec on Low Tickets message on monitor The number of ckets le to dispense will also show Tickets are empty in cket tray Faulty cable Disconnected loose or broken wires Faulty low cket switch Fau...

Page 26: ...en wires Faulty bu on Faulty communica on between mother board and Minigen Faulty AAMB2300 board Check connec ons from bu on to 2300 board Cables AAPB2700 and AACE5514 Test bu on replace if needed AAP...

Page 27: ...o reset Monitor shows ASROCK SET UP UTILITY Display shows Sleep Mode on screen Display shows Kernel panic unable to mount root on screen Display shows anything other than HopStar so ware on screen SAT...

Page 28: ...d Refer to Monitor Motherboard Power Supply Diagnos cs Replace motherboard AAMB9 HD Monitor shows Kernel panic unable to mount root on screen Faulty or loose RAM Separate metal tabs on sides of RAM it...

Page 29: ...into 2300 board Comm If TX RX are not blinking very fast No communication from 2300 to Motherboard Check AACE5523 to motherboard Check or replace adaptor A5CN1031 Replace Serial Interface board AACB22...

Page 30: ...rd not turning on In addition there may be a 12 volt short somewhere else in cabinet that is not allowing the power supply to turn on Minimize load on power supply and isolate short Unplug all outputs...

Page 31: ...ng clear plexi and artwork on game Carefully remove plexi and artwork from cabinet Unscrew the 4 screws holding the monitor in on the back of the game Then lt the monitor out the front of the game To...

Page 32: ...32 DEBIT CARD SYSTEM INSTALLATION Remove black plastic cap from control panel of game exposing the pre cut holes for your card reader Install card reader and follow next page for wiring instruction...

Page 33: ...connector and plug into your card swipe reader AACE2801 AACE2801 Option 2 If your card swipe systems does not have a standard 9 pin Molex connector then you will have to splice wires into the AACE2801...

Page 34: ...Hop Pad Input 3 4 PC2 MENU BUTTON 1 2 PB5 5 PC1 MENU BUTTON 2 3 GND 6 Q4 GAME COUNTER 4 Q5 TICKETS COUNTER 5 OUTPUTS 12V 6 PIN TYPE PURPOSE PIN PC3 1 TICKET DISPENSER GND 2 PIN TYPE PURPOSE PIN 12V 3...

Page 35: ...LOG If repairs are necessary it is good practice to keep a log of repairs done and parts ordered The chart below will assist you in tracking your game s maintenance DATE MAINTENANCE PERFORMED PARTS OR...

Page 36: ...e quickest and provide you a valuable troubleshooting option Call our technicians to get recommendations for what you should keep on hand for spare parts Technical Support You are the best tool for tr...

Page 37: ...product or as a result of any unauthorized repairs or alterations The warranty does not apply if any serial number decal is altered defaced or removed from its original position Should you need your g...

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