15
TROUBLESHOOTING GUIDE
Problem
Probable Cause
Remedy
Dollar Bill
Acceptor not
functioning.
Ensure bill acceptor has 110
Volts AC.
Note: Game will allow 12 Volt
DBA to be installed.
Dirt or debris in acceptor slot.
Ensure acceptor dipswitch is set
to “always enable”
Pinched, broken, or discon-
nected wiring.
Check coin switch for function.
Bill acceptor problem.
Acceptor should cycle stacker at game power up.
If not, check cable connections to power strip.
Caution – 110 Volts AC
Clean with bill reader cleaning card. (A5CC9000)
There are dips on side of acceptor. Set to “always
enable” (not harness enable)
Check wiring
from bill acceptor
to main board. Re-
pair or replace
wiring harness.
(AACE2012)
If coin switch does not work—refer to “Game does
not coin up” troubleshooting.
Refer to troubleshooting section of dollar bill ac-
ceptor manual included with this game or the
diagnostics label of the back of the unit.
Low tickets
displays on
monitor.
Stack of tickets not resting
properly on either of the low
ticket switches
Faulty switch.
Faulty wire or connection.
Faulty main board.
Adjust stack of tickets so they hold both the switch
actuators down.
Replace low ticket switch. (AASW200)
Check for proper connection from
switch to main
board. Check continuity. (AACE2025)
Replace main board. (AANEWGEN1-PJ)
No Audio
Volume too
low.
Loose wire.
Faulty
motherboard
Faulty main
Board
Increase the volume by pressing Menu button,
scroll to “Game Volume” and adjust.
Check audio cable connections
from motherboard to main board to speakers.
Check audio cable connections from speaker(AACE8811), cable(AACE206),
main circuit board(AANEWGEN1-PJ)
, cable(A5CEAU010), motherboard
(AAMB7)
Replace Motherboard. (AAMB7) Motherboard creates sound. Cable can be
removed from motherboard to MP3 player to test for sound amplification. If the
MP3 player works, then motherboard is faulty.
Replace Main Board. (AANEWGEN1-PJ) Main board amplifies sound from
motherboard.
