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Summary of Contents for Gateway Routing Manager

Page 1: ...Part No 303141 A Rev 00 July 1998 Gateway Routing Manager Description ...

Page 2: ...tSpeak Corporation is a certified POS port application developer and a member of the POS port Ready program All other trademarks and registered trademarks are the property of their respective owners Restricted Rights Legend Use duplication or disclosure by the United States Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Softwa...

Page 3: ...IONS OF THE SOFTWARE ARE PROVIDED AS IS AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE In addition the program and information contained herein are licensed only pursuant to a license agreement that contains restrictions on use and disclosure that may incorporate by reference certain limitati...

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Page 5: ...tures 1 1 Description 1 2 Gateway Routing Manager Services 1 2 Processing Calls 1 3 Maintaining Records 1 3 Account Management 1 3 Accounts 1 3 Transaction Processing 1 3 Display Information and Statistics 1 4 Network Hierarchy 1 4 Security 1 5 System Administration Using the Control Center 1 5 Administrative Access 1 6 Gateway Routing Manager Configuration Options 1 7 RSA Security Management 1 7 ...

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Page 7: ...303141 A Rev 00 vii Figures Figure 1 1 Monitor Real Time CS Activity Dialog Box 1 4 Figure 1 2 Control Center Main Screen CS Selected 1 6 ...

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Page 9: ...nager Note This document contains examples of windows displayed by Voice Services applications These are included to give you a point of reference while reading about features and procedures Most of these windows match or closely resemble those displayed by the applications However some windows displayed by the version of the application you are using may differ from those included in this documen...

Page 10: ...he Adobe Systems Web site www adobe com Documentation sets and CDs are available through your local Bay Networks sales office or account representative Bay Networks Customer Service You can purchase a support contract from your Bay Networks distributor or authorized reseller or directly from Bay Networks Customer Service For information or to purchase a Bay Networks service contract either call yo...

Page 11: ...ing programs about Bay Networks products Training programs can take place at your site or at a Bay Networks location For more information about training programs call one of the following numbers Technical Solutions Center Telephone number Fax number Billerica MA 800 2LANWAN 978 916 3514 Santa Clara CA 800 2LANWAN 408 495 1188 Valbonne France 33 4 92 96 69 68 33 4 92 96 69 98 Sydney Australia 61 2...

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Page 13: ... the caller and the target can be made When a connection request to a telephone number is made the CS returns the address for a Voice Gateway which supports the number based on the E 164 telephone number specifically the country code area code and subscriber number A connection to the telephone number through the appropriate Voice Gateway can then be made Features GUI Based Configuration Gateway R...

Page 14: ...ter users are identified by unique user names and encrypted passwords Users can be given all some or no administrative privileges to the CS Description The Gateway Routing Manager CS provides component specific services to other Voice Service clients and servers including the Voice Gateway Depending on the needs of the client or server the CS can provide connection services manage accounts or disp...

Page 15: ...umber Maintaining Records The Voice Gateway using virtual WebPhone processes can publish a destination such as a conventional telephone as well as an e mail address The CS directs each call for a virtual WebPhone to the appropriate Voice Gateway for processing If the Voice Gateway goes offline for some reason the status for the related virtual WebPhone processes are updated by the CS Account Manag...

Page 16: ...equest information Figure 1 1 Monitor Real Time CS Activity Dialog Box The Monitor Real Time CS Activity Dialog Box Figure 1 1 displays the number of users coming online and going offline connect requests ID change requests and Control Center applications coming on line and going offline Network Hierarchy While the Gateway Routing Manager CS is the central component to most Voice Service networks ...

Page 17: ...s kept secret Voice Services use two additional types of keys to create two levels of security Default keys are common to all Voice Services and Control Centers while unique keys are generated for each individual Voice Service and Control Center To communicate with other Voice Services a Voice Service or the Control Center must have the appropriate security keys All Voice Services and Control Cent...

Page 18: ...ch Voice Service maintains a list of authorized users and each user is validated by name and password when they log into the Control Center Some of the permissions that can be enabled or disabled when assigning user access include Add and Delete Control Center Users View and Change Server Configuration Monitor Real Time Statistics ...

Page 19: ...ribute services over a hierarchical tree with CSs acting as parents to subordinate clients and servers for more information refer to the Control Center Administration Guide Specify information for optional child CSs A child is a subordinate client or server of parent Gateway Routing Managers in a distributed services system for more information refer to the Control Center Administration Guide Spec...

Page 20: ... The administrator should periodically generate new keys and share updated keys with servers and clients that require them System Requirements Hardware Intel Pentium 166 MHz processor minimum 64 MB RAM minimum 25 MB available free hard disk space CD ROM drive Mouse or pointing device Network Interface Adapter Operating System Microsoft Windows NT Server 4 0 with Service Pack 3 or later Database Re...

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