4
893-248-D
893-248-D
5
Requesting the Password by Phone
You may also call the Password Hotline for your password(s) during
business days between 6 AM and 5 PM Pacific Standard Time.
Before you call, have a pencil and your license certificate at hand so
that you can record your password on your license certificate. You will
be asked to provide the license number and MAC address of the
selected device for each licensed software product you wish to install.
Be sure to verify your MAC address and the password you are assigned
to avoid any installation delays.
The Password Hotline phone numbers are:
U.S. and Canada: 1-800-487-5397 (1-800-ITS-KEYS)
Outside U.S. and Canada:
Australia
0014 800-127-906
France
05900321
Germany
0130813806
Hong Kong
800-6788
Japan
006633-800-381
Netherlands
06-022-6373
Singapore
800-1967
U.K.
0800-89-6197
Record Keeping
Keep this guide, the Bay Networks FAX reply, and/or your completed
license certificate with the device MAC address and assigned password
recorded in a safe place in case you need to reinstall the software.
Enabling the Software with the Password
To install software requiring a password, you use the appropriate
DEFINE SERVER PROTOCOL command. You can access this
command using a Telnet connection or through the terminal server port.
Follow these steps:
1.
At the non-privileged user prompt, enter the SET PRIV
command to set the privilege level to privileged (the default
non-privileged prompt is TS3395>):
TS3395> set priv
2.
Enter the password (the default password is system):
Password> system
3.
At the privileged prompt, enter the DEFINE SERVER
PROTOCOL ENABLE command to choose the protocol you
want to enable (for example: IPX, LAT, TN3270, Xremote,
and ARAP):
TS3395>> define server protocol
[protocol] enable
If you want to enable the Multisessions feature, enter the DEFINE
SERVER MULTISESSIONS ENABLE command at the prompt:
TS3395>> define server multisessions enable
4.
Enter the password you obtained from Bay Networks:
Password>
xxxxxxxx
5.
Enter the following command and press the Return key to
initialize the software (pressing any other key will abort the
installation process):
TS3395>> init delay 0
This completes the initialization of your keyed software capability on
your Model 3395/3395A Terminal Server.
