24
o
The residual heat indicator has not come on after I have
switched a cooking zone off.
*
The cooking zone has only been turned on for a short period of
time; therefore it did not go above 60°C.
*
IMPORTANT: If the cooking zone does appear to be hotter than
60°C and the residual heat indicator has not come on, you
should call the Customer Care Department.
o
A humming sound is heard when a cooking zone is
selected.
*
This is normal; the sound will disappear when the zone heats up.
o
The cooking zones have become discoloured.
*
This maybe caused by burnt on remnants of food. This will not
affect the working of the appliance. However you should make
sure that the cleaning instructions are being followed regularly.
IMPORTANT: If your appliance appears not to be
operating correctly, then you should disconnect it
from your mains supply and then contact the
Customer Care Department on telephone number
(0118) 933 6918.
DO NOT ATTEMPT TO REPAIR THE APPLIANCE
YOURSELF.
Please note that if an engineer is asked to attend whilst the product is
under guarantee and finds that the problem is not the result of an
appliance fault, then you may be liable for the cost of the call out
charge.
The appliance must be accessible for the engineer to perform
any necessary repair. If your appliance is installed in such a
way that an engineer is concerned that damage will be caused
to the appliance or your kitchen, then he will not complete a
repair.
This includes situations where appliances have been tiled in,
sealed in with sealant, have wooden obstructions placed in
front of the appliance, like plinths. Or any installation other
than the one specified by the manufacturer has been
completed.
Please refer to the conditions of guarantee that appear on the
warranty
card
that
you
receive
with
the
appliance.
