26
PROBLEM
POSSIBLE CAUSE
TRY THIS
Unsuitable
cookware is being
used to prepare
food
Use microwave-safe
cookware only.
Cooking time /
power level is
unsuitable
Use correct cooking
time / power level.
Improper
Defrosting!
Food has not been
turned or stirred
Turn or stir food.
Noise comes
from turntable
during
cooking!
Food debris
grinding between
turntable and oven
floor
Frequent cleaning
of these parts
should eliminate or
reduce the noise.
Noise comes
from oven
when using a
lower power
level!
When cooking on
lower powers, your
Microwave turns on
and off to obtain
lower power output
This is normal.
Steam coming
from Exhaust
vent!
Steam is produced
during cooking –
your Microwave is
merely venting it
This is normal.
The bulb has
burned out
Change the light
bulb.
The Oven Light
isn’t on!
‘Start’ has not been
pressed
Press the ‘Start’ key
to begin cooking
and see the light
come on.
My food is
exploding!
You have loaded
sealed foods (eggs;
mussels; escargots;
unpierced potatoes)
or sealed
containers
Do not try to cook
sealed items.
Pierce
skin/membranes of
vegetables, egg
yolks and meats.
Troubleshooting