27
TROUBLESHOOTING GUIDE
Depending on the model, your washing machine is
equipped with various automatic safety functions. This
enables failures to be detected in good time and the
safety system can react appropriately. These failures
are frequently so minor that they can be removed
within a few minutes.
The appliance will not start, no lamp lights up.
Check whether:
• the mains plug is inserted into the socket
• the wall socket is functioning correctly (use a table
lamp or similar to test)
the washing machine will not start... (varies
according to model)... and the “Start/Pause” light
flashes.
Check whether:
• the appliance door is properly closed (child safety);
• The “Start/Pause” button has been pressed
In the case of washing machine with LCD this notice
appears:
...and the “Start/Pause” light goes on (for models
with a digital display a dash appears here).
Check whether:
• a programme has been selected
...and the “On/Off” lamp goes on.
Check whether:
• the appliance door is properly closed (child safety)
• the tap is turned on (see also “Failure in the water
supply/safety hose”)
• a programme has been selected
The washing machine stops during the
programme (varies depending on model).
Check whether:
• The “Rinse Hold” light flashes, or. the “Rinse Hold”
button has been pressed; end this additional option
by pressing the button
For washing machines with an LCD Display: the
“Rinse Hold” function has been preselected and the
“Rinse Hold” symbol appears in the display; end this
additional option by pressing the “
” button or
end the “Drain” programme
• Another programme has been selected and the
“Start/Pause” button is flashing. Reselect the
desired programme and press the “Start/Pause”
button
• The door has been opened and the “Start/Pause”
light is flashing. Close the door and press the “Start/
Pause” button again. For washing machines with
LCD this notice appears: “PAUSE!”
• The “On/Off” button has been pressed and the light
is on
• The washing machine safety system has been
activated (see “Failure Indicators” table)
Detergent and additive product residues in
dispenser at end of wash.
Check whether:
• the siphon is correctly installed and cleaned (see
“Care And Maintenance”)
• sufficient water is entering. The mesh filters in the
water connection could be blocked (see “Care And
Maintenance”)
• When using powder detergent beforehand the
coloured insert for dosing liquid detergent has been
removed from the
dispenser
The washing machine vibrates during the spin
cycle.
Check whether:
• The washing machine is level and standing firmly on
all four feet
• The transport bolts have been removed. Before
using the washing machine, it is imperative that the
transport bolts are removed
Final spin results are poor.
The washing machine has an unbalance detection and
correction system. If individual heavy items are loaded
(a bathmat, bathrobe), this system may reduce the spin
speed automatically or even interrupt the spin
completely if it detects too great an imbalance even
after several spin starts, in order to protect the washing
machine.
For washing machines with LCD Display the following
notice appears if an imbalance occurs:
• If the laundry is still too wet at the end of the cycle,
add smaller articles of laundry and repeat the spin
cycle
• Excessive foam formation may prevent spinning.
Observe correct detergent doses
In this case, for washing machines with LCD this
notice appears in the display:
• Check whether spin speed “0” was selected
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