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After Sales Support
Telephone:
1 866 235 5029
Email:
Other Useful Information
Troubleshooting guide
Unable to connect
1. Make sure the Bluetooth Keyboard is within its effective working range (32ft).
2. Make sure the Bluetooth Keyboard is still paired. If not, pair the units again.
3. If the Bluetooth Keyboard is connected to any other Bluetooth products, please
cancel, turn off the keyboard and pair again.
4. Check the battery power and recharge the unit, if necessary.
If none of the solutions offered above help you solve your problem, contact our after
sales support line for advice.