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Cannot charge 
device

•  Make sure the USB cable is plugged into the output 

port; unplug the USB cable and try again.

•  Try another USB charging cable or USB port.
•  This power bank is limited to 2A output for the 

USB port and 3A output for the USB-C port. 
Some devices require higher outputs to charge. 
Please check with your devices spec to confirm 
compatibility.

Cannot charge 
device whilst 
charging power bank

•  The power bank can not support the output whilst 

being charged (one of the LED lights flashing). 
Please wait until the power bank is fully charged or 
unplug the USB-C cable at the input port.

No LED lights when 
charging device

•  Connect the power bank to your power source to 

ensure the power bank has sufficient battery.

Capacity drops

•  It is normal for the capacity to slowly drop after a 

certain usage cycle.

Product Overview

Have you got everything?

Charging 

A. Power Bank
B. USB-C Cable

Charging your device

•  Press the   Button to turn on the power bank. The 4 LED 

lights on top of the power bank reflect the battery status 
(Each LED light represents 25% of the battery).

•  Connect the supplied USB-C cable or your devices cable 

to the output port and the other end to your device to 
charge. While charging, the LED lights will light up blue.

•  If no devices are being charged, the LED lights will turn off after 5 seconds, 

and the power bank will turn off after 1 minute.

•  Press and hold the   Button for 1.5 seconds to turn the power bank off.

Charging your power bank

•  Connect the supplied USB-C Cable to the input port and 

the other end of the cable to your power source. When 
charging, the LED indicators will flash reflective of the 
battery level (1st light will flash when battery is at 0-25%, 
2nd light will flash when at 25-50% whilst the 1st light will 
remain on).

•  The LED lights will stop flashing once the power bank is fully charged.

C. User Guide
D. Warranty Certificate

A. USB Port (Output Port)
B. USB-C Port (Input & Output Port)
C. Micro USB Port (Input Port)
D. LED (Power Indicator) Lights
E.   (Power Button)

FRONT VIEW

B

A

A

C

D

E

User Guide

Model: APB-0320

Power Bank

Give us a call

What? You mean this User Guide didn’t have ALL the answers? Speak to us! 
We’d love to help you get up and running as quickly as possible.  

 

Call our 

After Sales Support

 on 

1300 886 649

Operating hours: Monday-Friday, 8:30am-6pm; Saturday, 9am-6pm AEST

Enjoy using your power bank!

Well done, you made it.
Now sit back and relax... your power bank is 
automatically covered by a 1-year warranty. 
How nice!

Troubleshooting

D

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