Bauhn ACSB-0422-B, User Manual

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TROUBLESHOOTING | 21
Problem Solution
No sound in HDMI ARC
mode
• Make sure the input source is set to ARC; the LED will display "HD".
• Make sure your TV or external device supports ARC function and connect the HDMI cable to the ARC
port of the TV or external device.
• In the TV or external device setting menu, turn on the ARC function and the CEC function.
• In the TV or external device setting menu, find the audio output settings and change the audio output
mode to 'PCM' mode (instead of Auto, RAW, etc.)
• Make sure both ends of the HDMI cable are fully plugged into the sockets.
• If none of these solutions work, try changing the HDMI cable.
No sound in OPTICAL/
COAXIAL mode
• Make sure the input source is set to the correct mode; the LED will display "OPT" or "COA"
• Increase the volume of the soundbar to make sure it’s not muted.
• In the TV or external device settings menu, find the audio output settings and change the audio
output mode to 'PCM' mode (instead of Auto, RAW, etc.).
• For Optical, make sure you remove the small caps on either end of the Optical audio cable, and both
ends are fully plugged into the sockets.
• If none of these solutions work, try changing the optical or coaxial cable.
No sound in Bluetooth
®
mode
• Increase the volume of the soundbar to make sure it's not muted. Make sure Bluetooth
®
is connected
successfully - if not connected, the LED will flash "BT." Once connected, the LED will display "BT."
• Make sure the external Bluetooth
®
device is playing normally and its volume is turned up.
No sound in AUX IN
mode
• Make sure the LED is displaying "AUX." Turn up the volume on the soundbar.
• Turn up the volume on the external device and make sure it’s not paused or muted.
• Make sure the audio cable is properly plugged in at both ends.
No sound in USB mode
• Make sure the USB drive is in FAT32 file format, and it’s no greater than 32GB.
• Some media format may not be supported. Please try another file format.