7
PROBLEM
SOLUTION/RECOMMENDATION
The cushion inflates in a stop and start
fashion.
The hand control ON button is not being fully depressed, or the hose in kinked.
Keep pressing the button until the motor stops automatically, check hose is not kinked.
The cushion is fully inflated but the
motor is not cutting out.
Release the UP button, which will stop the motor running. The system is designed so that it
cannot over inflate the cushion. Should the blower unit continue to operate for more than
20 seconds after the cushion is fully inflated, release the UP button and consult your dealer
for advice.
The motor has stopped and will not
start again.
If the light is out, check the fuse in the main plug. If the light is on wait 40 minutes for unit
to cool down, and try to operate again. If fault continues consult your dealer for advice.
The cushion has distorted in places.
Distorted patches indicate an exposure to temperatures above 50°C.
DO NOT USE
Return for replacement.
The cushion appears to be
over-inflating.
The cushion cannot over-inflate unless it has previously been in contact with water above
50°C.
The seams appear to be opening
up slowly.
If the remaining seal is 3mm (1/8”) wide or less, return the equipment for a
replacement cushion.
Air bubbles are emitted from
between the double seam at
the base of the cushion.
This will only occur if the inner seam has failed.
Return the equipment for a replacement cushion.
The area around the hose
connecting flange has distorted.
DO NOT USE
Return for replacement cushion.
The cushion does not appear to deflate
fully.
Air must be forced out of the cushion, disconnect the hose from the blower
unit, this will allow most of the air to flow out of the cushion. To remove the last of the air,
apply gentle pressure to the cushion, or roll the cushion into a cylinder, starting with the end
furthest away from the hose.
The cushion is sliding in the bath.
Ensure the suckers and the bath are free from powdery deposits or oils.
Dry and clean before attaching the cushion.
Contact the manufacturer for spares and screw these in.
Air is escaping into the bath water.
DO NOT USE
There is a fault with the cushion or hose. Contact your dealer for advice.
Trouble Shooting Guide
