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2017 True Lee Loudspeakers, LLC – [email protected] – 512-368-3268 855-8-BASS-70 Toll Free
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Thanks for your BASSBOSS purchase!
WARRANTY INFORMATION
Beyond ensuring your satisfaction, our extensive “Sound Defense” transferable warranty which covers all BASSBOSS products.
STANDARD CABINET WARRANTY
BASSBOSS loudspeaker cabinet integrity, including all joinery, fasteners, handles and wood, is warranted against defects in materials and workmanship for a
period of six years from the date of purchase. This warranty does not cover items that are intended to wear and can be replaced if worn or damaged. Examples
of items not covered by this warranty are cabinet feet, grills and the finish or coating applied to the cabinet.
ENHANCED COMPONENT WARRANTY
BASSBOSS self-powered loudspeaker amps and electronic components are covered against failures due to defects in materials and/or workmanship for a period
of three years from the date of purchase. Speaker drivers and burned or open voice coils in subwoofers are covered for two years.
OUR SUPPORT
It is our goal to provide trouble-free loudspeakers. That objective begins as part of the design phase and continues on through to any service you may require.
In order to be able to provide the lowest possible failure rate, the best possible warranty service and the fastest turn-around time, we request that you contact
us immediately if you notice any problem with your system, and before you attempt any repairs. We can provide the best and fastest solution if we know the
details of the problem before any repair attempts are made. Often BASSBOSS technicians can troubleshoot problems that may arise and no repair or further
service will be necessary.
TROUBLESHOOTING
If, after following the above instructions for setup, you have no output from the loudspeakers, please check the following:
Verify that the green power (ON) LED is lit. If not, check the following:
(Note: The ON LED is disabled when CARDIOID mode is selected. To check for power, switch to NORMAL mode to illuminate the LED)
1. Is the power cord plugged into a live outlet?
2. Is the Neutrik PowerCON connector rotated into the locked position?
3. Is the Power Switch on?
If the green power LED is on, check the following:
1. Is the signal cable connected to the input?
2. Is the signal cable connected to an operating output at the other end?
3. Is the signal flowing to the input? Check the integrity of the cable.
4. Is the attenuator turned all the way down or at a very low level?
5. Is the signal flowing to the input full-range? Filters in the signal may remove the operating frequencies
of the loudspeaker receiving them.
Need more assistance? Support is available via phone or email.
Email: support@bassbo ss.com
Phone: 855-822-7770 toll free or 512-368-3268 Web Site: www.bassboss.com