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7. Possible Malfunctions
In case of failure turn the device off with the main switch and disconnect the device from
the power supply (pull the plug!). Before calling the technician or informing the vendor
check the possibility of removing the failure by yourself according to the table below.
Problem
Cause
Solution
Grill plates do not get
warm although the device
has been turned on and
the red temperature
indicator light is on.
•
Temperature control
knob is defect.
•
At least one of the
heater cables is
defect.
•
The overheat protec-
tion system is on.
•
Contact the retailer.
•
Contact the retailer.
•
Leave the grill to cool
down, push the RESET
button at the bottom of
the device.
The device has been
turned on, the temperature
regulation knob has been
started, the red tempera-
ture indicator light is on,
but it is not possible to
regulate temperature.
•
Temperature control
knob is defect.
•
Contact the retailer.
The red temperature
indicator light is not on,
although the device is
turned on and the process
of cooking goes in usual
way.
•
Temperature indicator
light is damaged.
•
Contact the retailer.
The green network
connection indicator light
is not on, although the
device is turned on.
•
Abnormal or
interrupted power
supply.
•
Fuse has blown.
•
Check the power supply
and the cable for
damage or faults.
•
Contact the retailer.
When the anomalies cannot be removed:
-
do not open the housing,
-
contact the service company or the vendor, and specify:
failure type;
article number and serial number (see rating plate on the back wall).