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In case of a failure, we recommend you to perform a few
simple steps before contacting the service. This will elimi-
nate the situation in which the device will not be damaged
or it will be easier to receive help from an authorized ser-
vice center.
10.
Troubleshooting
PROBLEM
CHECK
Device turns on and there is a pump-
ing sound, but the cuff does not in-
flate.
Check if there is any leakage in the air duct or cuff or if they are properly connected. Attach
another cuff and air duct from the set in different configurations to identify the damaged
component. If the problem persists after connecting other accessories, contact an author-
ized service center or the manufacturer.
The touch screen works incorrectly or
it does not work at all.
Disconnect the device from the power supply. Clean the front panel with a cloth and op-
tical cleaning fluid to remove any dirt. If the problem persists after performing the above
steps, contact an authorized service center or the manufacturer.
The device does not turn on.
Check if the cable is plugged into a power socket. In addition, check if the power but-
ton is in “ON” position and its blue diode is on. If that does not help, replace the electric
fuse in the power input. If the problem persists after performing the above steps, contact
an authorized service center or the manufacturer.
