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R5906788-03
Thor series
97
Troubleshooting
Situation
Solution
One disk failed (red LED) +
RAID degraded
.
The ongoing event is not interrupted.
Note:
The disk status (RAID degraded) can be
retrieved via the (Web) Commander. See user guide
of the (Web) Commander.
1.
Switch off the power.
2.
Replace the defect HDD with approved model of
the same storage capacity. See procedure
“
and
“
Installing a HDD into the ICMP
”
Ensure to insert the HDD firmly.
3.
Switch on the power.
Result:
As soon the new HDD is detected by the
ICMP the rebuild of the RAID is started (Blinking red
LED).
One disk failed (red LED) + Error 10580
“
local
storage not available
”
.
Note:
The disk status (Error code) can be retrieved
via the (Web) Commander. See user guide of the
(Web) Commander.
1.
Switch off the power.
2.
Replace the defect HDD with approved model of
the same storage capacity. See procedure
“
and
“
Installing a HDD into the ICMP
”
Ensure to insert the HDD firmly.
3.
Switch on the power.
Result:
As soon the new HDD is detected by the
ICMP the rebuild of the RAID is started (Blinking red
LED).
Multiple disks failed (multiple red LEDs) +
RAID
broken
.
Note:
The disk status (RAID broken) can be
retrieved via the (Web) Commander. See user guide
of the (Web) Commander.
1.
Switch off the power.
2.
Replace all defect HDDs with approved models of
the same storage capacity. See procedure
“
and
“
Installing a HDD into the ICMP
”
Ensure to insert the HDDs firmly.
3.
Switch on the power.
4.
Start
“
RAID Initialize
”
. See user guide of the
Communicator.
Result:
a new empty RAID is created.
All HDD LEDs remain off + Error 10580
“
local
storage not available
”
.
Note:
The disk status (Error code) can be retrieved
via the (Web) Commander. See user guide of the
(Web) Commander.
1.
Switch off the power.
2.
Reseat all HDDs. See procedure
“
, page 102, and
“
, page 103. Ensure to insert
the HDDs firmly.
3.
If problem remains try
“
RAID Initialize
”
. See user
guide of the Communicator. Note that all content
will be lost!
4.
If problem remains contact Service for further
instructions.
In case the ICMP has to be returned to factory (e.g. for repair) the non defective HDDs should be
removed and kept.
9.11 ICMP device certificate
Purpose of the Barco ICMP device certificate
The device certificate (*.pem) of the Barco ICMP is a digital certificate signed by Barco which is required when
ordering the KDM to play a DCP that is ingested on the ICMP. The device certificate is stored inside the ICMP
and on a web server.
Summary of Contents for Thor Series
Page 1: ...ENABLING BRIGHT OUTCOMES Installation manual Thor series...
Page 2: ...Barco NV President Kennedypark 35 8500 Kortrijk Belgium www barco com en support www barco com...
Page 8: ...R5906788 03 Thor series 8...
Page 24: ...R5906788 03 Thor series 24 Safety Information...
Page 26: ...R5906788 03 Thor series 26 Commander Web Commander System overview...
Page 44: ...R5906788 03 Thor series 44 Installation process...
Page 68: ...R5906788 03 Thor series 68 Lenses Lens selection...
Page 78: ...R5906788 03 Thor series 78 Installing a HDD into the ICMP ICMP...
Page 110: ...R5906788 03 Thor series 110 Starting up...
Page 122: ...R5906788 03 Thor series 122 Scheimpflug...
Page 130: ...R5906788 03 Thor series 130 Convergence...
Page 142: ...R5906788 03 Thor series 142 Preventative maintenance actions...
Page 160: ...R5906788 03 Thor series 160 Specifications...
Page 168: ...R5906788 03 Thor series 168 Pin configurations...
Page 172: ...R5906788 03 Thor series 172 Environmental information...
Page 176: ...Glossary R5906788 03 Thor series 176...
Page 181: ...R5906788 03 Thor series 181...
Page 182: ...Barco NV President Kennedypark 35 8500 Kortrijk Belgium www barco com R5906788 03 07 09 2018...