4. Troubleshooting
Code 10706: “security - automatic clock adjustment out of budget - auto adjust-
ment not applied” (Maintenance)
Situation
Solution
The secure clock cannot be
automatically adjusted to the
system clock because the
maximum budget of this year
has been consumed.
Contact the support.
Code 10707: “security - automatic clock adjustment con
fi
gured - adjustment re-
jected” (Error)
Situation
Solution
The manual adjustment
of the secure clock was
rejected because the
secure is con
fi
gured to
be automatically adjusted on
the system clock.
Check the system clock management.
Code 10720: “license - license id already exists - add license rejected” (Error)
Situation
Solution
The license cannot be added
because it is already present
on the system.
Any new license must have a different unique identi
fi
er.
Code 10721: “license - license invalid format - add license rejected” (Error)
Situation
Solution
The license cannot be added
because it has an invalid
format.
Get a correct license
fi
le. Be sure the
fi
le doesn’t get corrupted when
copied over different devices.
The license cannot be added
because its format is not
supported by the current
ICMP version.
Update the ICMP or get a valid license for that version.
Code 10722: “license - license invalid signer thumbprint - add license rejected”
(Error)
Situation
Solution
The license cannot be added
because its signer thumbprint
is not correct.
Report the error and request a new license.
Code 10723: “license - license invalid structure id - add license rejected” (Error)
Situation
Solution
The license cannot be added
because its structure id is
incorrect.
Report the error and request a new license.
46
R5906594 ICMP 09/11/2016
Summary of Contents for ICMP
Page 1: ...ICMP Service Manual DP Alchemy R5906594 05 09 11 2016 ...
Page 4: ......
Page 6: ...Table of contents 2 R5906594 ICMP 09 11 2016 ...
Page 18: ...2 General 14 R5906594 ICMP 09 11 2016 ...
Page 20: ...3 Preventative maintenance actions 16 R5906594 ICMP 09 11 2016 ...
Page 70: ...4 Troubleshooting 66 R5906594 ICMP 09 11 2016 ...
Page 88: ...5 ICMP service procedure 84 R5906594 ICMP 09 11 2016 ...