Barco ClickShare CSE-200+, User Manual

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53 R5900086 /07 ClickShare CSE-200+
Problem Cause Solution
The Button’s software is not
compatible with that of the Base
unit Re-pair and update the software of
the Button by inserting it in the
front USB port of Base Unit.
Wallpaper is disabled If you connect a Button and start
sharing, the content should be
shown.
After inserting the Button into your
laptop, you cannot find the
ClickShare drive. No automatic refresh of drives. Refresh the view on your laptop.
Bad connection at USB port on
laptop.
• Reconnect to the USB port.
• Try another USB port.
• Reboot your laptop.
Windows tries to assign the
ClickShare drive to an already
reserved drive letter Use Microsoft Windows Disk
Management to assign it to a free
drive letter.
IT policy not mount USB drives Contact your IT responsible.
Some programs of Windows are
not shown on the display. Use of overlays, 3D or hardware
acceleration in the GPU.
• Disable overlays or hardware
acceleration in the GPU.
• Disable AeroGlass in Windows
7
• Capture mode
Barco knowledge base and YouTube videos
Go to the product page on Barco’s website and select in the right column Support . You will get access to
Barco’s Knowledge base and Latest tutorial videos . For more YouTube videos, consult https://www.youtube.
com/user/barcoTV and select ClickShare.
Troubleshooting