R5900025 /08
ClickShare CSE-200
43
Problem
Cause
Solution
The Button
’
s software is not
compatible with that of the Base
unit
Re-pair and update the software of
the Button by inserting it in the
front USB port of Base Unit.
Wallpaper is disabled
If you connect a Button and start
sharing, the content should be
shown.
After inserting the Button into your
laptop, you cannot find the
ClickShare drive.
No automatic refresh of drives.
Refresh the view on your laptop.
Bad connection at USB port on
laptop.
•
Reconnect to the USB port.
•
Try another USB port.
•
Reboot your laptop.
Windows tries to assign the
ClickShare drive to an already
reserved drive letter
Use Microsoft Windows Disk
Management to assign it to a free
drive letter.
IT policy not mount USB drives
Contact your IT responsible.
Some programs of Windows are
not shown on the display.
Use of overlays, 3D or hardware
acceleration in the GPU.
•
Disable overlays or hardware
acceleration in the GPU.
•
Disable AeroGlass in Windows
7
•
Capture mode
Barco knowledge base and YouTube videos
Go to the product page on Barco
’
s website and select in the right column
Support
. You will get access to
Barco
’
s
Knowledge base
and
Latest tutorial videos
. For more YouTube videos, consult
https://www.youtube.com/user/barcoTV
and select ClickShare.
Troubleshooting
Summary of Contents for ClickShare CSE-200
Page 1: ...ENABLING BRIGHT OUTCOMES User guide ClickShare CSE 200 ...
Page 2: ...Barco NV Beneluxpark 21 8500 Kortrijk Belgium www barco com en support www barco com ...
Page 18: ...R5900025 08 ClickShare CSE 200 18 ...
Page 22: ...R5900025 08 ClickShare CSE 200 22 Introduction ...
Page 28: ...R5900025 08 ClickShare CSE 200 28 Introduction to CSE 200 ...
Page 40: ...R5900025 08 ClickShare CSE 200 40 Getting started ...
Page 41: ...41 R5900025 08 ClickShare CSE 200 Troubleshooting 4 ...
Page 44: ...R5900025 08 ClickShare CSE 200 44 Troubleshooting ...
Page 45: ...45 R5900025 08 ClickShare CSE 200 Environmental information 5 ...
Page 49: ...R5900025 08 ClickShare CSE 200 49 Environmental information ...
Page 50: ...Barco NV Beneluxpark 21 8500 Kortrijk Belgium www barco com R5900025 08 2018 12 06 ...