Before taking this step, make sure you have a WiFi or mobile data
signal (see
Turning it on for the first time
). To launch your point of sale
software, click on the Smartpay Touch app. Please do not use any of the
other apps unless
you’re asked to do so by our support team.
The first time you launch the software, it will need to complete an
auto-enrolment process – once it’s finished, you’ll see the login screen.
Supervisor user (recommended)
We recommended this profile for business owners and/or store managers.
You have access to all settings and software features on the device.
The default access PIN is
9876. When you first create your user you’ll be
asked to change this.
POS user (optional)
This is the profile that your employees should be using.
By default some features are restricted, such as performing refunds.
These settings can be changed later in the portal if needed.
The default access PIN is
1234. When the POS user first logs in they will
be prompted to change the PIN.
Settings screen completes
auto-enrolment
Login screen
Settings screen completes auto-
enrolment
First use Log In
Settings screen completes auto-
enrolment
First use Log In
First steps
Launching your software for the first time
Smart tip
• Add staff members later via the menu on the card reader or
by visiting the online portal and selecting Config > Staff > New
Staff Member. You can also change the names of the default
profiles to your own if preferred.
• Change access privileges for all roles via the online portal by
simply going to Config > Profile > User Permissions.
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